Job Description

JGW+ Youth Learning Mentor

Contract term: Permanent

Hours: 37 hours over 5 days (Mon-Fri)

Location: Jobs Growth Wales+ (JGW+), Hadfield Road, Cardiff

Salary: Grade 3 24,243 rising to 26,138 per annum

Do you enjoy supporting young people to achieve their goals and build brighter futures?

If you're passionate about making a difference, creating inclusive learning environments, and helping learners overcome barriers, this could be the role for you.

About the role

We are looking for a passionate

Youth Learning Mentor

to join our team. In this role, you will:

Create a safe, inclusive, and engaging environment where learners can thrive. Support learners to achieve their qualifications and develop essential life skills. Manage behaviour constructively and positively. Provide tailored one-to-one and group mentoring to help learners reach their goals.
ACT is committed to promoting the Welsh language for both staff and learners. While not essential, the ability to speak Welsh is desirable.

What we're looking for

Experience working with young people, particularly those who may face barriers to engagement. Experience supporting learners with Additional Learning Needs and/or learning difficulties/disabilities. Minimum of 5 GCSEs (or equivalent) at grade C or above. Strong ability to motivate, mentor, and develop others. A collaborative team player who can also work independently. Creative, adaptable, and passionate about supporting young people.

What you'll be doing

Creating an inclusive learning environment that promotes safety, respect, and active participation. Reporting safeguarding concerns in line with ACT policy and supporting learner wellbeing. Managing behaviour positively and using effective strategies to de-escalate situations. Supervising learners during activities, breaks, and lunch, supporting them to stay on track with their qualifications. Mentoring learners, setting and reviewing targets, and celebrating progress. Assisting JGW+ Tutors with curriculum delivery and developing engaging learning resources. Maintaining accurate records of learner progress, attendance, and performance. Carrying out administrative tasks to ensure smooth programme delivery. Promoting equality, diversity, inclusion, and environmental sustainability in all aspects of your work.

What we offer

Generous Holiday Entitlement & Annual Salary Increases

Staff Wellbeing & Engagement Officer

Staff Wellbeing Weeks & Celebration Days

Team Building Events

Healthcare Cash Plan & Counselling Services

Wellbeing Half Hour & Free Fruit

Flexible & Hybrid Working Options (where applicable)

Coaching & Mentoring

Volunteering Days

Family-Friendly Policies

Gym Access (where applicable)

Staff Council & Townhalls

Credit Union

Family Friendly policies.

Birthday & Length of Service Gifts

End-of-Year Gifts & Staff Recognition Rewards

Life Insurance

Cycle to Work & Electric Car Scheme (where applicable)

Why join us?

At ACT, we're proud to have been named one of the Times Best 100 Companies to Work For in the UK for the past eight years and to hold the Investors in People Platinum accreditation. We're committed to creating a workplace where everyone feels valued, supported, and able to thrive.

What next?

The Advert will close 30

th September 2025,

we reserve the right to close this vacancy early if we receive sufficient applications for the role.

Applicants will be notified via email of application process (please check junk or spam folders).

We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

Safeguarding:

Our organisation is deeply committed to safeguarding the welfare of all learners and staff. We expect all employees to uphold this commitment as part of their role. Please note that the successful candidate will be required to undergo an enhanced DBS check.

Job Types: Full-time, Permanent

Pay: 24,243.00-26,138.00 per year

Benefits:

Additional leave Casual dress Company pension Discounted or free food Free parking Health & wellbeing programme On-site parking Paid volunteer time
Work authorisation:

United Kingdom (required)
Location:

Cardiff CF11 8AQ (preferred)
Work Location: In person