Job Description

Job Title

Jira Administrator / Junior Atlassian Developer

Location

Asda House

Employment Type

Full time

Contract Type

Permanent

Hours Per Week

37.5

Salary

Competitive salary plus benefits.

Category

Infrastructure

Closing Date

14 September 2025



We're looking for a Jira Administrator / Junior Atlassian Engineer with strong analytical skills and a keen desire to primarily support Jira , Confluence & JSM and learn while developing, implementing software solutions and as part of our Engineering Excellence team.

Our Mission:

Increase efficiency and agility across engineering teams enabling them to mobilise quickly and deliver quality, secure, right first-time features for our customers at reduced costs.

Enable operations teams to pro-actively monitor and quickly report across critical systems.


A Jira Administrator / Junior Atlassian Engineer reports into the Engineering Manager and contributes to the delivery of our mission through a combination of design, build & implementation activity together with working alongside multiple engineering teams across the department, supporting them to adopt new ways of working. The role will involve strong collaboration with others - be it learning from examples of existing great engineering work, collaborating with others to create it or mentoring engineers to use it.


This role will initially focus almost exclusively on Jira, Confluence, Jira Service Management ways of working, development, configuration and support, and over time evolve to include the wider goals of the team.

Your Role

Jira, Confluence, Jira Service Management

Administer technical solutions, projects & spaces created by Jira, Confluence, JSM and their associated plugins. Support upgrades to the Atlassian toolset Support User access / JML processes Contribute to the development of key system-wide customisations Train and guide various levels of users within the business Provide technical support to end users to help address system queries & issues Maintain documentation to aid in queries

General

Contribute to Licence management of Atlassian and other software Work under guidance of Software Engineers to understand problems, analyse requirements & deliver solutions that enhance engineering productivity Write code for low latency, highly available and scalable solutions Contribute to delivering initiatives to improve system observability, incident response processes and operational efficiency Continually update technical knowledge and skills using internal training as well taking time to self-develop utilising external sources Champion a culture of continuous learning, experimentation and innovation within the department

What You'll Need

Hands-on experience in Jira / Confluence Administration (Project setup including Customisation) Familiarity with Jira scripting languages (JQL, Groovy) and Jira APIs You will be familiar with at least one of the technologies used in Asda's wider technology landscape React native/JS, JAVA, C#, .NET, Azure SQL Have experience / knowledge within a modern software engineering role including use of automation and the CICD toolchain Have experience working to an Agile methodology (e.g. XP, Kanban, Scrum, SAFe) Infrastructure as Code (IaC): Knowledge of tools such as Terraform or CloudFormation for managing and provisioning infrastructure is a bonus Pro-active, enthusiastic, conscientious, detail-oriented and able to work well under general guidance Highly resilient, employing a relentless can-do attitude in the face of adversity Strong analytical, problem solving, and troubleshooting skills Able to discuss technical information with both technical and non-technical colleagues Able to identify and manage risks through to resolution Excellent communication and collaboration skills Atlassian Certifications would be an advantage

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices.Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.


You will also get an excellent benefits package including:

Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves