Job Description

JOB DESCRIPTION

This is an exciting opportunity to join JPMorgan, this role is a

Jobshare

(part-time hours where 2 people share the responsibility of the role) if this is the flexibility you need this could be the role for you.


Join a team shaping the future of our business and drive your professional growth. unlock your potential nd make a meaningful impact in a fast-paced and innovative environment.


As Continuous Improvement Associate within Payment Operation, you will work with the Operations Teams and Service Owners to provide continual service improvements, in support of our key values, ensuring the right cash, is in the right place at the right time, with maximum transparency. Your ability to manage stakeholders, influence decisions and handle conflicts will drive mutually beneficial outcomes, while your strategic planning skills will guide our direction and resource allocation decisions.

Job responsibilities

Work on Demand management - triaging of demands to ensure adherence to our services and controls Ensure ongoing accuracy of pool coverage through rigorous and sustainable analysis of the account population Use data to drive decision making, prioritization and continues improvement for CAM Provide accurate, appropriate and timely progress reporting, highlighting risks and issues Communicate frequently with stakeholders Manage stakeholder relationships and build strong relationships with key partners (Settlement Operation, Finance Controllers, Product Controllers, Cash Asset class controllers)

Required qualifications, capabilities and skills

Strong work ethic, self starter who is creative with a 'can do' attitude Strong data centric and problem-solving mindset Ability to challenge the status quo and question why service is being or provided in a particular manner Excellent prioritization, planning, organizational and time management skills, with the ability to handle multiple priorities and to act with own initiative Project management - execution focused and risk aware, a problem solver who can articulate clear and workable solutions Takes responsibility and ownership for issue and follows through to resolution with timely and relevant communications Strong interpersonal skills, confident in both verbal and written communication at all levels, influencing action and change Analytical mindset with ability to perform meaningful analysis, understand and explain underlying driver (i.e tell the story behind the numbers) Promotes and inclusive work environment, respects individuals at every level and leverages and agile and flexible style Demonstrated communication and diplomacy skills to work cross-organizationally at all levels to influence others, drive results. Change and implement projects and processes Desire to receive feedback and continuously improve, demonstrating a growth mindset

Preferred Qualifications, capabilities and skills

Knowledgeable of banking functions, specifically, in one or ore of the following area: Finance, network, Reconciliations, Cash management, Risk & controls Process design, understand the strategic objective and work to a pre-agreed framework Experience using business analysis techniques and/or relevant capabilities such as data mining, process mapping, process improvement , measure frameworks knowledge of end-to-end technology lifecycle Builds/promote a client/customer centered organization Experience of the following applications: Confluence/Hira, Microsoft products and business intelligence applications such as Tableau/QLikView

Your Pathway to Jobsharing at JPMorgan - IT'S A 2 BRAINER!


At JPMorgan we are passionate about supporting different ways of working to support our talent in the flexibility they need.


We know that Jobshare is a fantastic way to hire talent for the firm that offers both the flexibility that you need whilst providing the consistency that our business requires. Jobshare is 2 people working part time hours with full time powers.



This role is part of

a

Jobshare o

pportunity

and therefore a part-time role at 19hours.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.