Job Description

ABOUT YOU

You will be a self-driven, well-organised, quick learner, with good written and verbal communication skills, an analytic approach to problem solving, a positive 'can do' attitude and a strong interest in online marketing and the affiliate channel.

If this sounds like you, we'd love for you to apply!

ABOUT THE ROLE

As a Junior Account Manager, you'll support a portfolio of self-managed agency clients, helping them grow their affiliate programs and strengthen publisher relationships. Key responsibilities include publisher recruitment and optimisation, onboarding, reporting, and platform training. As your experience grows, you'll provide marketing expertise to drive performance, supporting both agencies and publishers with strategic planning and problem-solving.

Strong communication, time management, and the ability to deliver results are essential. Affiliate network experience is helpful but not required, full training will be provided.

KEY ROLE RESPONSIBILITIES

On successful completion of your onboarding the responsibilities will be:

Manage a portfolio of Webgains clients and agencies, acting as the main point of contact for daily queries, technical issues, and commercial support. Build and maintain strong relationships with clients and publishers through email, phone, and ticketing systems. Monitor account performance, identify gaps, and recommend improvements through analysis, competitor benchmarking, and targeted publisher recruitment. Work closely with the Publisher Team to drive program growth and test new opportunities on the Webgains network. Support internal Account Managers with reporting, account reviews, newsletters, and recommendations. Provide training and guidance to clients and agencies on using the Webgains platform and optimising program performance. Promote affiliate opportunities and strategies to help clients and agencies grow their revenue. Continuously work to improve the financial and strategic success of self-managed affiliate programs.

ESSENTAL REQUIREMENTS

Account management experience or client facing role Demonstrate some understanding / research / experience of affiliate marketing & publisher recruitment Advanced capability with Microsoft office products Enthusiastic learner, seeking knowledge on internet economy and affiliate channel, competitor and subject matter best practice Ability to manage time effectively Excellent communication skills, oral and written Strong attention to detail Demonstratable experience of problem solving, using simple analysis to uncover issues with platform/program performance

DESIREABLE REQUIREMENTS

Degree level education with experience in web-based technologies, marketing and management Fluent in another language (preferred Spanish, French, German or Italian) Experience of analysing data sets from a wide variety of sources and drawing user and market actionable insights

CAREER PROGRESSION

The Junior Account Manager role is designed as a clear stepping stone within our business, offering a structured career path and opportunities for progression. We are committed to investing in our people, supporting them to enjoy their roles, embrace development, and build long-term careers with us. We pride ourselves on fostering a supportive, inclusive, and collaborative environment where talent is recognised and growth is encouraged.

REWARD & RECOGNITION

We offer competitive salaries and a comprehensive benefits package, inclusive of:

Salary: 28,000 - 31,000 + bi annual bonus

Private medical and dental insurance with Bupa

Flexible Hybrid 3:2 working policy

Learning & Personal Development support to help you grow personally and professionally

Duolingo Premium Membership

Gym salary sacrifice benefit

Access to workplace nursery scheme

25 days holiday + Bank Holidays

Early Finish Fridays

Two paid volunteering days

Access to mental health support and therapy

A living wage employer

Proud to Be a B Corp

ROLE LOGISTICS

Working hours: 40 per week Working days: Monday - Friday Job location: 3 days

London / Manchester

Office (Mon, Thu, +1 other day), 2 days working from home

APPLY NOW

We encourage you to apply if this role excites you - even if you think you may not meet all the requirements.

At Webgains, we are a people first organisation, and we live by our core values. We are always looking for outstanding individuals with diverse backgrounds and perspectives who embody these values.

Webgains embraces equal opportunity in the workplace and in throughout the recruitment processes. We are committed to building a diverse and inclusive team of passionate and exceptional individuals. We welcome applications from all candidates regardless of your background.

Job Types: Full-time, Permanent

Pay: 28,000.00-31,000.00 per year

Benefits:

Additional leave Private dental insurance Private medical insurance
Work Location: Hybrid remote in London EC1M 6EG