Job Description

About Us:


With 40 years of experience, Harvey Water Softeners is the UK market leader in the manufacture and retail of domestic water softeners. At our factory in Old Woking, we have a full production and R&D facility, both of which sit alongside our head office. We invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values. Our factory is currently undergoing modernisation to incorporate world-class manufacturing and the best-in-class tools and equipment to make our great product. We aren't hanging around - sales are storming, and we need great people to join our fantastic team and continue to fuel our momentum.


We have an exciting opportunity for a Junior AR Associate to join our Finance Team reporting into the Transactional Finance Manager. You will be handling collections and the resolution of account queries whilst working closely with our customers.


What this role involves:


Timely and effective collection of all debts and customers payments
Negotiating re-payment plans
Maintaining accurate financial and customer records
Case handling and following up tasks
Postings and allocating daily cash receipts
Providing account information to internal departments
Raising credit notes
Manage and maintain direct debits
Enforce on stop and legal where required
Any other related tasks


Requirements


Ability to establish and maintain good client relationships both internally and externally
Excellent attention to detail
Ability to work independently & as a part of a team
Strong organisational & telephone communication skills
Ability to negotiate & persuade effectively
Ability to work under pressure and to deadlines


Benefits


A supportive, collaborative team environment
Pension Scheme
25 Days Holiday + Bank Holidays
Flexible Holiday Scheme (buy or sell up to 5 days of your annual leave)
Opportunities for career growth and development
Substantial (up to 70%) employee discount on waters softeners, 30% discount for friends and family
Perks at Work retail/leisure/travel discounts and more
Cycle to work program
Company Sick Pay
Wellbeing programs - Your wellbeing is important to us
Free eye test plus 100 towards prescription glasses
Paid time off for child's first day at school, graduation day, new grandparents leave, enhanced maternity leave, full pay paternity leave
Free fruits daily and free coffee on Fridays
Social events: Summer Family BBQ and Annual Awards + activities and fundraisers throughout the year
Paid volunteering time off
Free Parking
Relaxed Dress Code
Access to ongoing learning and development through our online learning platforms