Job Description

Operations Services department provides processing support for the front line business units handling trade finance, loan and cash management products. Operations Services department provides processing support for the front line business units handling trade finance, loan and cash management products. The department also includes the Business Risk & Controls, Financial Crime Operations, and Facilities Management.


As a Junior Assistant Mortgage Administration - Mandarin Speaking, you will be responsible for administering the delivery of loan processing and security document maintenance functions in respect of retail mortgage. You will provide good operational support and services to Personal Banking department, Risk Management department, Banking department and sub-branches. This is a full time permanent position.

Key responsibilities

Monitor and follow up with customers for overdue mortgage payments, ground rent and management fees whilst recording the correct performing status of loans Monitor the daily retail mortgage payment report to process interest adjustment when required Process drawdown, collateral and repayment information in relevant system for retail mortgage business Reconcile overdue interest and make adjustment for retail mortgage Review legal and loan documents and approvals before drawdown for retail mortgage Send repayment notice to customers in a timely manner Take and release title deeds and other securities and maintain the safe keeping of security documents Analyse facility limit and resolve issues with branches prior to drawdown Ensure operations risks are minimised in relation to daily transactions Investigate and respond to customer queries in relation to retail mortgage Monitor repayment funds via GUPP and suspense account Prepare an annual and interim mortgage statement Prepare SWIFT in GUPP for the retail mortgage drawdown Liaise with relevant external stakeholders as required

Requirements

Degree educated in Business, Finance or Accounting Proven track record in similar business stream Good experience of retail mortgage products and processing Good knowledge of regulatory requirements for retail mortgage Excellent numerical skills Commercial awareness Proficient in Microsoft Office particularly in the use of MS Excel Team player with ability to work independently Excellent English and Mandarin communication skills Attention to detail

Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.