Junior Brand Call Centre Officer

Manchester, ENG, GB, United Kingdom

Job Description

Job Overview:



As a

Junior Brand Call Centre Officer

, you will play a key role in supporting our marketing campaigns by handling outbound and inbound calls, representing client brands, and ensuring every customer interaction is professional and engaging. This is an excellent opportunity to start your career in marketing and brand communications.

Key Responsibilities:



Make outbound calls to promote brand campaigns and initiatives. Handle inbound calls, addressing customer queries and providing accurate information. Build rapport with customers and represent client brands positively. Record customer information accurately and maintain updated call logs. Support the wider marketing team with campaign-related communication. Assist in achieving call centre and campaign targets.

Qualifications & Skills:



Strong verbal communication and interpersonal skills. A positive, professional, and confident phone manner. Ability to work effectively in a fast-paced environment. Basic understanding of marketing or customer service is beneficial (not essential). Willingness to learn and develop within the role.

What We Offer:



Full training and continuous support to help you succeed. Opportunities to grow within marketing and brand management. A collaborative and motivating team environment. Hands-on experience in brand engagement and call centre operations.

How to Apply:



If you're ready to start your career in marketing and brand communications,

apply now and help us shape the future of brand engagement!



Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work authorisation:

United Kingdom (required)
Location:

Manchester M2 (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3656406
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Manchester, ENG, GB, United Kingdom
  • Education
    Not mentioned