As a Junior Brand Call Centre Specialist, you will represent brands through outbound and inbound calls, providing exceptional customer service and supporting marketing initiatives. This role is ideal for individuals looking to develop their skills in brand communication and customer engagement.
Key Responsibilities:
Handle inbound and outbound calls to promote products, services, and campaigns.
Represent brands professionally while engaging with customers.
Assist with customer inquiries and provide relevant information about marketing campaigns.
Collect customer feedback and share insights with the marketing team.
Maintain accurate records of calls and interactions.
Collaborate with colleagues to meet campaign goals and targets.
Requirements:
Strong communication and interpersonal skills.
A proactive and positive attitude.
Ability to handle customer interactions with professionalism and care.
Basic computer literacy and ability to use call management systems.
Previous experience in a call centre or marketing environment is an advantage but not essential.
What We Offer:
Full training and ongoing support.
Career development opportunities within a growing marketing company.
A friendly, supportive, and collaborative work culture.
Ready to develop your career in marketing and brand communication? Apply today!
Job Type: Full-time
Pay: From 30,000.00 per year
Benefits:
Additional leave
Bereavement leave
Company events
Employee mentoring programme
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Sabbatical
Sick pay
Work Location: In person
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