As a Junior Call Centre Sales Associate, you'll be responsible for making outbound sales calls, engaging potential customers, and promoting a range of products or services on behalf of our clients. This is an excellent entry-level role for someone looking to break into sales and marketing, with full training and support provided.
Key Responsibilities:
Make outbound calls to prospective customers to promote products, services, or campaigns
Effectively communicate the value and benefits of offerings in a clear, confident, and persuasive manner
Meet and exceed daily and weekly sales targets and KPIs
Handle objections and rejections professionally and remain motivated throughout the shift
Accurately update customer information and maintain records using CRM systems
Provide excellent customer service before, during, and after the sales process
Collaborate with your team and sales managers to improve performance and customer engagement strategies
Requirements:
Strong communication and interpersonal skills
Positive, proactive attitude and a willingness to learn
Resilience and the ability to handle rejection professionally
Confidence speaking on the phone and thinking on your feet
Previous sales or call centre experience is a plus, but not essential
Interest in marketing and customer behaviour is desirable
Target-driven with a passion for achieving results
What We Offer:
Full training and ongoing coaching
Career development opportunities within sales or marketing
A supportive team environment with regular incentives
Opportunities to work on campaigns for exciting and well-known brands
Join us as we strive to create an enjoyable shopping experience for all our customers!