to join our growing team. In this role, you will assist with inbound and outbound call centre operations, provide customer support, and help coordinate activities that enhance overall marketing campaign performance.
Key Responsibilities
Assist in handling inbound and outbound calls to support marketing campaigns.
Respond to customer enquiries and provide accurate information.
Record and update customer information in the database.
Support the call centre team with administrative tasks and follow-ups.
Collaborate with marketing teams to ensure smooth campaign execution.
Maintain a professional and positive approach in all customer interactions.
Requirements
Strong communication and active listening skills.
Positive attitude and willingness to learn.
Ability to work in a fast-paced, team-oriented environment.
Basic computer and data entry skills.
Previous call centre or customer service experience is an advantage but not required.
What We Offer
Full training and ongoing support.
Opportunities for career growth in customer service and marketing.
A collaborative and engaging workplace culture.
If you're ready to start your career in marketing and customer support, apply now and help us deliver exceptional experiences to our clients!