Job Description

Details

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Reference number

419608

Salary

31,997 - 43,552
per annum, pro rata
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Higher Executive Officer

Contract type

Permanent

Type of role

Digital

Other

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Birmingham, Leeds, Liverpool, London -Canary Wharf (Core HQs)

About the job

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Job summary

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.


UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.


At the UK Health Security Agency (UKHSA) our mission is to prepare for, prevent and respond to infectious diseases and environmental hazards to keep all our communities safe, to save lives and protect livelihoods. We are a trusted source of advice to government and to the public, focusing on reducing inequalities in the way different communities experience and are impacted by threats to health.


You will be joining the Chief Medical Advisor Directorate which provides trusted clinical and public health leadership through expert advice, guidance, epidemiological insights and evidence. The group leads and delivers services protecting the population from hazards locally, nationally and globally.


The role sits within the UKHSA's core User-Centred Design (UCD) team, which is part of the Readiness and Surge division. Readiness and Surge works across UKHSA and sets the strategic direction for UKHSA's readiness to respond to all threats and hazards. We focus on Agency capability, putting external stakeholder and customer needs at the centre of designs for the future. We identify opportunities to improve public health outcomes through better user experiences and end to end design.

Job description

The team are responsible for:

embedding UCD approaches into UKHSA ways of working UCD expertise in project delivery ensuring user needs are understood and designed for, advocating for all users, to achieve equitable outcomes ensuring our products are accessible and developed to the Government Service Standards and follow appropriate style guides and patterns leading the UKHSA-wide UCD community of practice to support organisational and in-profession development standards for UCD professionals

Content designers make things easier for people to understand and use. They write clear, usable content for transactional and information services and assure the quality of others' work. They use data and user research to make content decisions.


As a junior content designer, you'll work as part of a multidisciplinary squad collaborating with teams across UKHSA.


Working with others you'll support content design work, ensuring projects are rooted in a deep understanding of users and their needs


Together with other UCD professions, you'll help to ensure quality, innovation, and creativity in how we approach all aspects of design and how we bring concepts to life for stakeholders to effect change.


You'll embody inclusive behaviours. You'll have an awareness of the importance of inclusive design practices, taking pride in ensuring your design work is representative of a wide range of people and communities.


You'll be an active part of the UCD community sharing insights and practices within the community and across the organisation.


This role is aligned to Government Digital and Data Profession Capability Framework:


Content designer - Government Digital and Data Profession Capability Framework

Roles and responsibilities

As a junior content designer, you'll:

create and iterate content for your projects with support ensure content design best practice and principles are applied within your project demonstrate understanding of user needs and help embed them within your project support the development of content strategies based on research and data use collaborative design tools and techniques to explore problems, opportunities and with support create content assets to test and iterate ideas and solutions build relationships and with support work closely with stakeholders, demonstrating the value of user-centred content design within the organisation and beyond work with user researchers and designers to discover and analyse insights to identify common themes, pain points and user needs support the review the work of others to ensure it is user focused, accurate, and meets government and NHS style, design standards and accessibility requirements make actionable recommendations based on insights and communicate these to stakeholders clearly and confidently actively contribute to the UKHSA's community of practice, advocate for content design and support the creation of the right environment and processes to establish the profession within UKHSA

Person specification

Essential Criteria:

To be considered for this role, you'll need:

some experience of using user-centred content design methods, best practice and appropriate tooling to explore problems and opportunities some experience of writing and editing accessible and usable content using a style guide and design standards, using feedback, research and analytics to make strategic content decisions. to be able to support the development of content strategies based on research and data some experience of managing stakeholder relationships and influencing others to gain support for user-centred standards, strategies, and ways of working some experience of working in a multidisciplinary team including user researchers, to discover user needs, map and define user journeys and create quality user experiences to be able to demonstrate the importance of designing inclusive, equitable, accessible and sustainable public services to understand how prototyping can be used and when to use it to be able to work as part of a multidisciplinary team, working directly with other professions to ensure effective and timely delivery

Desirable Criteria:

You may also have experience of:

publishing using a content management system (CMS) working in an agile environment

Benefits

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Alongside your salary of 31,997, UK Health Security Agency contributes 9,269 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97%

Things you need to know

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Selection process details

This vacancy is using Success Profiles and will assess your Ability, Experience and Technical skills.

Stage 1: Application & Sift

Success profiles

You will be required to complete an application form. You will be assessed on the listed 8 essential criteria, and this will be in the form of a:

Application form ('Employer/ Activity history' section on the application) 500 word supporting statement.

This should outline how your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.


The Application form and supporting statement will be marked together.


Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

Meets all essential criteria Meets some essential criteria Meets no essential criteria

The pile, 'meets all essential criteria' will proceed to shortlisting.


Shortlisting: In the event of a large number of applications we will shortlist on the lead criteria of:

some experience of using user-centred content design methods, best practice and appropriate tooling to explore problems and opportunities some experience of writing and editing accessible and usable content using a style guide and design standards, using feedback, research and analytics to make strategic content decisions.

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.


If you are successful at this stage, you will progress to interview & assessment.



Please do not exceed 500 words. We will not consider any words over and above this number.


Feedback will not be provided at this stage.

Stage 2: Interview

Success profiles

You will be invited to a single remote interview.


Technical skills, experience and ability will be tested at interview.


For this role we'll assess your experience and specialist technical skills against the Government Digital Skills Framework- Junior Content Designer: Content designer - Government Digital and Data Profession Capability Framework


Candidates should expect questions on the following technical skills during the interview:

Content concepts and prototyping Stakeholder relationship management (content design) User focus (content design) User-centred content design

Technical skills and Ability


You will be asked to present or conduct a 5-10 minute assessment. The subject of this will be sent to you prior to interview. It will be focussed on your understanding of user-centred design and content design, to help us understand more about you and your skills and experience.


Interviews dates to be confirmed.


Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Selection Process

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Eligibility Criteria

External- Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Location

This role is being offered as hybrid working based at any of our Core HQ's. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) working at one of UKHSA's core HQ's (Birmingham, Leeds, Liverpool, and London).


Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs.

You can find out more information about reasonable adjustments across the Civil Service here: Reasonable Adjustments , Civil Service Careers

International Police check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Link below:


Artificial Intelligence in recruitment , Civil Service Careers

Internal Fraud check

If successful for this role as one aspect of pre-employment screening, applicant's personal details - name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.

Careers website

Please visit our careers site for more information UKHSA Hub , Civil Service Careers



Feedback will only be provided if you attend an interview or assessment.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : Lisa Tweedie Email : lisa.tweedie@ukhsa.gov.uk
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Recruitment team

Email : recruitment@ukhsa.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints@ukhsa.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website: https://civilservicecommission.independent.gov.uk


http://www.healthjobsuk.com/vacancy/7378601