Job Description

Key Responsibilities

Accurately input data with a high level of precision. Proactively chase overdue invoices via telephone, email, and written correspondence, adhering to agreed timescales. Maintain up-to-date and accurate debtor records. Respond to customer queries regarding invoices, statements, and account updates, including changes of address. Work independently to collect overdue accounts with minimal supervision. Use initiative to achieve collection targets while maintaining positive customer relationships. Resolve account discrepancies and customer concerns in line with company policies and guidelines. Support the Credit Control Manager by reporting progress and escalating complex issues as needed. Collaborate effectively with the team to meet tight deadlines.

Skills and Experience

Excellent communication, time management, and problem-solving skills. Strong numerical and IT skills, including proficiency in Microsoft Office and Excel. Experience with Sage 200 Accounts is preferred but not essential. Prior experience in credit control is preferred. A proactive team player who thrives under pressure and meets deadlines.
Job Types: Full-time, Permanent

Pay: From 24,500.00 per year

Benefits:

Casual dress Company pension
Work Location: In person