Job Description

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.

A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.



Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.

Serverfarm Critical Facilities Services (SFCFS) provides two main functions. SFCFS seeks to deliver uninterrupted power and cooling to each data centre in the Serverfarm portfolio. This is complimented by providing remote monitoring services to both internal sites and external clients.
The Data Centre Technician is a team facing role and is vital in leading our operational team delivery and standards within our 24/7, 365-day facility. This person should have the technical ability and willingness to develop the site into a self-sufficient operation where possible.

Key Accountabilities

Ensure that all MEP plant and distribution infrastructure is operated and maintained in a safe manner, to best industry practice and within manufacturers recommendations. Monitor power and environmental conditions within all critical spaces within the facility. Perform assigned maintenance tasks in accordance with SF practices utilizing the internal CMMS. Assist with planning and scheduling corrective maintenance activities Escort and support outside contractors, ensuring they are abiding SF work rules and processes Respond to site incidents, execute appropriate MOP/EOP documentation to resolve and/or mitigate issues and communicate to manage throughout event. Support and follow all SF Change Control policies and procedures. Perform site rounds and report any issues found to site management. Participate in construction and commissioning activities as directed by site management Adhere to all local, state and federal safety laws and requirements Complete other duties as assigned by the management team Participate in and support MOP/SOP/EOP documentation process for site. Participate in and support the development of site policies and standards Work with site team members to deliver 100% uptime of critical infrastructure

Required Skills

1+ year mechanical, electrical, or HVAC experience Familiar with the use of Microsoft Office applications Good communication skills, both written and verbal Ability to work under pressure, with changing, and often conflicting, priorities to meet deadlines

Preferred Skills

Minimum of 2 years of experience in operating critical environments Level 3 award for electrical installations and/ or level 2-3 diploma in electrical installations Operating and maintaining chilled water-cooling systems Operating and maintaining backup electrical systems such as UPS and generators Operating Building Management systems and Fire alarm and detection systems An understanding of the Data Centre environment, and the working restrictions applicable to such environments

The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.



The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.