Job Description

Role Overview:

As a Junior Customer Service Executive, you will be the first point of contact for our clients and customers. You'll support the team in delivering excellent service, handling enquiries, and assisting with marketing campaigns. This role is perfect for someone eager to start their career in marketing and customer relations.

Key Responsibilities:

Respond to customer enquiries via phone, email, and other communication channels. Assist clients with product or service information, ensuring a positive experience. Support the marketing and events teams with administrative tasks and client follow-ups. Maintain accurate records of customer interactions and feedback. Collaborate with colleagues to ensure smooth delivery of campaigns and services.

Requirements:

Excellent verbal and written communication skills. Friendly, approachable, and confident when dealing with customers. Strong organisational skills and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks. Previous customer service experience is advantageous but not essential.

Benefits:

Hands-on experience in customer service within the marketing industry. Opportunity to develop career growth and learning opportunities. Supportive and creative work environment.

If you're ready to start your career in marketing and brand communications, apply now and help us shape the future of brand engagement!

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person