Job Description

Role Overview:

We are looking for a motivated and enthusiastic

Junior Customer Service Specialist

to join our growing marketing team. This is an exciting opportunity for someone who enjoys working with people and is passionate about delivering excellent service. You'll play a key role in supporting customers, representing client brands, and ensuring a positive customer experience across marketing campaigns.

Key Responsibilities:

Engage with customers in person at events and marketing campaigns to provide information and support. Represent client brands in a professional and positive manner. Resolve customer enquiries efficiently while maintaining a friendly and approachable attitude. Assist in collecting customer feedback and providing insights to improve future campaigns. Collaborate with the marketing and sales teams to ensure smooth campaign execution. Maintain accurate records of customer interactions and campaign outcomes. Support daily operations to help achieve marketing and client satisfaction goals.

Requirements:

Strong communication and interpersonal skills. Positive, approachable, and professional demeanour. Excellent problem-solving and organisational abilities. A proactive attitude and willingness to learn. Ability to work well in a team-oriented and fast-paced environment. No prior experience required, full training will be provided. Interest in marketing, customer relations, and brand promotion.

What We Offer:

Comprehensive training and ongoing development to help you succeed. Clear career progression opportunities within marketing and customer service. Supportive and collaborative team environment. Hands-on experience working with leading brands and campaigns.
If you're passionate about customer service and eager to grow within a marketing-focused environment, apply today to join our team as a

Junior Customer Service Specialist.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Company pension Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person