This isn't just another job - it's a career where you're respected, supported, and given the opportunity to grow.
Many of our people have stayed for 10+ years, because when you treat people right, they stay. That's why we offer private health cover*, wellbeing support, and annual leave that increases the longer you're with us.
Add in competitive pay, pension, plus smart perks like cycle-to-work and electric carschemes, and it's easy to see why our team stands apart.
subject to length of service & eligibility
The role is based on 40 hours per week, working different shifts.
We provide full on-the-job training but it would be ideal if you have experience in the freight industry.
Main Purpose of Job:
To be a key member of the Export Team ensuring the best possible client experience
Main Responsibilities:
1. To ensure that all export shipments are collected by the correct vehicle, the documentation is in order and they are exported to the client's satisfaction
2. To ensure that customs entries are completed correctly using the correct CPC code and all relevant Export Documents are saved to the correct file
3. Completing quotations for new and existing clients
4. To send the flight details and relevant information to the client by email and to ensure the foreign agent is pre- alerted with full details
5. Liaise with foreign agents when required to ensure delivery has been achieved
6. To ensure Boxtop is fully completed with all combined documents saved to the job and correct airline, foreign charges and client costs are accrued
7. To undertake additional duties, or assist other members of staff, as may be reasonably requested by your Manager
Essentials:
Skills:
Strong organisational skills; ability to prioritise & organise own workload to meet tight deadlines
High level of attention to detail and process orientated
Strong problem-solving and analytical skills; ability to work with data
Strong communication skills; the ability to communicate effectively at all levels
Ability to work independently but also be a team player across all departments
Knowledge:
Excellent knowledge of the English language, both verbal and written
Advanced knowledge of Microsoft Office; including Outlook, Word, and Teams
Advanced Excel skills
Experience within the freight industry
Mindset:
Pro-active approach to come up with solutions
Growth-mindset, this role involves continuous learning
Inquisitive problem-solver
Desirable:
Knowledge of Boxtop and Ecustoms
Pre-Employment Checks:
Due to the secure nature of this role, all candidates must undergo:
Basic DBS (criminal record) check
5-year employment reference check (with all gaps accounted for)
Recruitment process:
Screening call with HR
Face to Face interview
Offer (Subject to compliance checks)
no agency contact please
Location
: Sunbury
Upon joining Ferrari Express Ltd your hours of work will be: Monday - Friday 09:00am - 17:30pm and once you have passed your 6 month probationary period you will then be added to the shift rota working 08:00 - 16:30 and also 1 weekend in 7 where you will be monitoring emails from your company mobile phone assisting with client and agent requests.
We care about our employees so here is what we have to offer to support you!
Competitive Salary
28 days per annum (including 8 national holidays).
Annual leave days increase with longevity.
Private Health Insurance - (subject to length of service).
Medical Cash Back scheme - Health Shield (subject to length of service).
Employee Assistance Programme
Additional discretionary leave given over Christmas period
Discretionary bonuses are awarded based on company and individual performance.
Salary Sacrifice Pension Scheme (subject to eligibility).
Cycle To Work Scheme - administered through 'Green Commute Initiative' (subject to qualifying criteria).
Electric Car Scheme - administered through 'The Electric Car Scheme' (subject to qualifying criteria).
Free parking (First come first served)
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