Job Description

Job Type:

Full-time, Permanent

Salary:

24,000 per year

Start Date:

ASAP

Are you passionate about technology and looking to kickstart your career in IT? We're offering a great opportunity for a Junior IT Field Service Engineer to join our friendly, growing team. You'll split your time between working from our Gillingham office and travelling to dental practices across the UK to support IT and dental imaging systems.

About the Role

This role includes a mix of

office-based support

and

fieldwork

, assisting with the installation, maintenance, and support of IT systems and imaging equipment used in dental practices. Full training will be provided to help you gain practical experience and build a strong foundation in technical field service.

Key Responsibilities

Support engineers with installing and configuring IT and dental imaging equipment. Provide first-line IT support from the office and at customer locations. Assist with troubleshooting hardware, software, and connectivity issues. Perform basic maintenance tasks and escalate more complex issues when needed. Travel to customer sites, including occasional overnight stays. Provide clear guidance and assistance to clients when required.

About You

We're looking for someone with a genuine interest in IT and a willingness to learn in a hands-on environment.

You'll Need:

A basic understanding of IT hardware, software, and networking. Strong communication and customer service skills. A positive attitude and readiness to take on new challenges. A full UK (manual) driving licence. Proof of right to work in the UK. To be based within a commutable distance of Gillingham, Kent. Flexibility to travel across the UK.

Desirable (but not essential):

Previous experience in IT support or customer service. Entry-level IT certification or training (e.g. CompTIA, BTEC, etc.).

What We Offer

Company vehicle and fuel card for travel. Structured training and ongoing support. A collaborative, friendly work environment. Opportunities for skill development and career progression.
Job Types: Full-time, Permanent

Pay: 24,000.00 per year

Application question(s):

Describe your experience in diagnosing, troubleshooting, and resolving IT issues, including networking, hardware, and software. This role involves regular travel across the UK primarily South and Midlands, including occasional overnight stays. Are you comfortable with this level of travel, and how do you plan to adapt to it?
Licence/Certification:

Drivers license (manual) (required)
Work Location: On the road

Reference ID: Junior IT Field Service Engineer