Job Description

Briant Broadband

is a UK-based Internet Service Provider delivering fast, reliable, and affordable full-fibre broadband nationwide through our partnership with

CityFibre

, and via our own

5 Gbps network

in select areas.

Founded in 2020, we're on a mission to make broadband

simple

,

transparent

, and built around

people

-- not contracts. We take pride in providing professional, friendly, and local customer service, with a strong focus on technical excellence and responsiveness.

Role Description

We are looking for a

Junior IT & Network Support Technician

to join our fast-growing ISP team in

Worthing

. This is a

full-time, on-site role

ideal for a motivated individual with a valid driver's license, a solid understanding of IT and networking fundamentals, and a passion for hands-on technical work.

You will:

Provide first-line support for both internal users and client sites. Assist with troubleshooting, installations, and maintenance of our network infrastructure. Report directly to the Network Director, working closely with senior engineers on onsite and remote tasks.

Key Responsibilities

Provide first-line technical support for network and IT-related issues (onsite and remote). Assist with installation, configuration, and maintenance of routers, switches, and wireless equipment. Diagnose and resolve basic connectivity issues for customers and internal staff. Support network rollouts, upgrades, and troubleshooting. Perform site visits for installations, link testing, and fault resolution. Maintain accurate documentation for support tickets, installations, and asset tracking. Collaborate with the Network Operations team to ensure network stability and efficiency.

Required Qualifications & Skills

Experience with

MikroTik

and/or

Ubiquiti

networking equipment. Familiarity with

PPPoE, VLANs, firewall rules

, or

wireless link configuration

. Exposure to network monitoring or ticketing systems. Certifications such as

CompTIA A+

,

Network+

, or equivalent. Valid

driver's license

and willingness to travel for onsite support. Basic understanding of networking concepts:

IP addressing, routing, switching, Wi-Fi

. Knowledge of

Windows operating systems

and

Microsoft 365

. Strong

troubleshooting

,

communication

, and

time management

skills. Self-motivated with a desire to learn and grow in a fast-paced ISP environment.

Salary

Competitive, based on experience.

How to Apply

Send your CV to: careers@briantbroadband.com

Job Type: Full-time

Pay: From 24,420.00 per year

Work Location: In person