Junior It Support Technician 12 Month Contract

Norwich, ENG, GB, United Kingdom

Job Description

Are you passionate about technology and eager to gain real-world experience in IT operations? Tropic is offering an exciting entry-level opportunity, on a 12 month fixed term contract, at our Norwich site, where you'll play a hands-on role supporting our IT systems and users across the organisation.

Job Purpose





As a Junior IT Support Technician, you'll assist in day-to-day operations, including user support, hardware setup, asset management, and cybersecurity practices. You'll gain valuable exposure to enterprise tools and IT project work while collaborating with internal teams to ensure secure, efficient, and reliable IT operations.

Responsibilities




Provide first-line support for hardware, software, and account issues.

Assist with device setup, onboarding, and troubleshooting.

Maintain IT asset records and support inventory audits.

Help implement cybersecurity measures such as patching, MFA, phishing awareness, and ticket processing.

Contribute to IT documentation and process improvement initiatives

Requirements




Proactive, enthusiastic, and eager to learn.

Currently studying or recently completed an IT-related qualification (Bsc would be preferable, although not essential).

Familiar with Windows, Microsoft 365, and basic networking concepts.

Strong communication and problem-solving skills.

Genuine interest in cybersecurity and IT operations.

About Us





Tropic is one of the world's leading agricultural gene-editing companies. Our team is dedicated to the development and commercialization of high-performing varieties of tropical crops to provide significant benefits to growers, producers and consumers globally, tackling real-world problems around food security and sustainability.



Our vision is to become a leading seed business with significant ownership of its products from the laboratory to the field, while maintaining constructive relationships with growers and consumers based on transparency and trust.

Why Join Tropic?




Diverse workforce operating in a dynamic working environment

Excellent learning and career development opportunities

Social events throughout the year

Competitive compensation and benefits including: Private Healthcare, Medical Cash Plan, 25 days annual leave, Group Income Protection and Life Assurance.

Further Information




Job Location

- Norwich UK

Time Requirement

- Full Time

Contract

-Fixed Term: 12 months

*

Closing date

-7/11/2025

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Job Detail

  • Job Id
    JD3986800
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Norwich, ENG, GB, United Kingdom
  • Education
    Not mentioned