Job Description

Description:

Let's grow together!



About Zurich Cover-More



Zurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world's travellers every year, making sure we are there every step of their journey.



Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2600 employees with teams in North America, Europe, Latin America and Asia Pacific.



Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers.



What's the job?



You'll coordinate the implementation of new projects the following business delivery process set by the Business Delivery Manager, using appropriate Project Management methodology You'll support the entire implementation process, including planning, scheduling, reporting and administration You'll work closely with individual project work stream owners, as well as other internal and external stakeholders, to ensure that all project deliverables are met You'll create project plans, actions logs, GANTT tracking and risk logs You'll support the Business Delivery Manager to manage relationships with partners throughout the implementation process, ensuring that their needs and expectations are met, in balance with the partners needs and expectations You will organise and own external and internal calls, provide call summaries, minutes and follow ups You'll help to build, distribute and handover a full suite of implementation material to the Account Management team post-launch You'll work closely with the Partnerships team to ensure the Business Delivery team have visibility of the pipeline, helping to schedule an implementation planning timeline You'll analyse feedback on all projects to draw up process improvements, with an aim to continually improve the implementation process

And what are we looking for?



You'll have experience in the insurance industry, with exposure to deal implementation across multiple markets Experience in a business delivery, business implementation or project co-ordination role is preferable, but not essential You'll have strong project coordination skills with the ability to work on multiple projects simultaneously You'll have excellent communication and interpersonal skills, and communicate professionally with all stakeholders You'll have great stakeholder management experience, with the ability to establish early credibility, manage stakeholder expectations and build robust relationships You'll have the ability to work independently and prioritise tasks in a fast-paced environment You'll be highly organised with strong attention to detail You'll be a strong team player with the ability to maintain a calm and positive approach, even in a pressured or challenging environment

Why choose us?



We value optimism, caring, togetherness, reliability, and determination.

We have more than 2600 employees worldwide:

we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey.



Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.



Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.



Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits (everyone starts with 4 weeks) along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.



Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.



Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.



Apply today and let's go great places together!



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