Job Description

Job description

Ignis Group are a Commercial Heating Specialist based in Stoke Prior Bromsgrove. We specialise in the Service, Maintenance and Installation of Commercial Heating and Hot water systems for our expanding client base throughout the Midlands.

The Role

As a Junior Service Administrator you will become part of our service team working daily within our busy service department reporting to the service team leader. You will be assisting with the day to day operations carrying out a number of duties to include but not limited to:

- Liaising with customers, suppliers and our field based engineers on a daily basis, dealing with requests and queries.

- Daily monitoring and management of our service email ensuring all emails are dealt with or passed to the relevant persons.

- Emailing of engineers reports from service and reactive visits including associated supporting documents.

- Matching and adding supplier and sub-contractor invoices to specific jobs within the service management software package.

- Updating of our Service management system to ensure efficiency in processing.

- Raising Purchase orders and communicating with suppliers and manufacturers.

- Any other general office duties.. including how to make a good brew :)

The Candidate

- A dynamic and self driven individual looking to enter into their first administration role.

- Good knowledge of Microsoft systems, Excel, Word, and Outlook

- Ability to adapt to new operating systems

- Strong attention to detail

- Excellent customer service skills

- Strong organisational skills

- Ability to work independently and as part of a team

- Self-motivated with a desire to deliver a high standard of work at all times

The Package

- 40 hrs per week, Mon-Fri 8am - 5pm

- 20 Days Holiday + Bank Holidays

- Company pension scheme

- Training & development for the right candidate.

Job Types: Full-time, Permanent

Salary: Up to 21,000.00 per year

8 hour shift
Work Location: Stoke Prior Office

No Agencies!

Job Types: Full-time, Permanent

Pay: Up to 21,000.00 per year

Benefits:

Company pension Free parking
Work Location: In person