Job Description

We are actively seeking Waiters to join our London team!

WHO WE ARE

Since the first Estiatorio Milos was founded in Montreal in 1979, our refined gastronomy has transcended the globe and acquired passionate fans in all our locations. With over 12 locations and concepts both locally and internationally, the group continues to grow while striving towards excellence. We rely on the support of our team members to contribute to our worldwide operations. The Milos experience is about far more than an exquisite meal. It encompasses the time-honored virtue of hospitality or, to put it in Greek, philoxenia.

POSITION OVERVIEW

The Junior Sommelier supports the Head Sommelier and restaurant team in delivering an exceptional wine and beverage experience to guests. This role assists with wine service, cellar organization, and staff education while developing a deep understanding of the restaurant's beverage program. The Junior Sommelier acts as an ambassador of the wine culture, ensuring warm, knowledgeable, and attentive service that enhances the overall dining experience.

PRIMARY RESPONSIBILITIES

Wine & Beverage Service

Provide professional and engaging wine service to guests, offering recommendations that complement the menu and individual preferences. Support the Head Sommelier in maintaining the wine list and ensuring its accuracy and presentation. Ensure all wines are served at the correct temperature and in the appropriate glassware. Assist in presenting and opening wine bottles according to service standards. Demonstrate a growing knowledge of wine regions, grape varieties, and pairing principles with a focus on Mediterranean and Greek wines. Actively promote beverage sales through confident and informed guest interactions.

Operational Support

Assist with wine cellar organization, including proper stock rotation, labeling, and cleanliness. Participate in regular stock counts and assist with inventory procedures as needed. Support with daily operational duties, including preparation for service, setup, and closing duties. Follow all procedures related to POS entries, billing accuracy, and cash handling. Maintain a clean, organized, and safe working environment at all times. Team Collaboration & Training Support the Head Sommelier in delivering wine and beverage training sessions for the front-of-house team. Share product knowledge with colleagues to help build overall team confidence in beverage service. Attend daily briefings and tastings to stay informed about menu updates, wine pairings, and special offerings. Model professional behavior, hospitality, and teamwork at all times. Guest Experience Greet and engage guests with warmth, enthusiasm, and confidence. Offer thoughtful recommendations tailored to guest preferences and dining selections. Assist in resolving guest concerns or complaints with professionalism, escalating to the Head Sommelier or Manager when necessary. Ensure guests' expectations are exceeded through attentive, personalized service. Attend mandatory pre-shift briefing (line-up) before service Arrive at work on time for shift Ensure that tables are set to standards Maintain high standards of personal appearance and grooming, which include wearing the proper uniform while working Presents menus to customers and answers questions about menu items, making recommendations upon request Inform customers of daily specials Explain how various menu items are prepared, describing ingredients and cooking methods Ensure orders are delivered on time Ensure food presentation is up to par before serving it Serves food and/or beverages to guests; prepares and serves specialty dishes at tables if required Assure needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit Check with customers to ensure that they are enjoying their meals and take action to correct any problems Check customers' personal identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages Maintain a friendly and warm demeanor at all times Prepare checks that itemize and total meal costs and sales taxes, present, accept payment and provide change or credit card receipt. Follow appropriate accounting procedures for closing checks Keep wait stations clean, set up and take down station appropriately Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning May be asked to perform side work such as the following: stock service areas with supplies such as coffee, food, tableware and linens Attend mandatory food and beverage classes Perform miscellaneous job-related duties as assigned

MINIMUM QUALIFICATIONS

Minimum 1-2 years of experience in a restaurant or hospitality environment, preferably in a fine-dining or wine-focused setting. Passion for wine, service, and hospitality with a desire to continue professional growth. Basic understanding of wine regions, styles, and food pairings; knowledge of Greek wines is a strong plus. WSET Level 2 (or equivalent) qualification preferred, or willingness to pursue certification. Excellent command of English; additional languages are an advantage. Professional appearance and demeanor. Strong interpersonal and communication skills with a guest-focused attitude. Ability to work a flexible schedule, including evenings, weekends, and holidays. Proficiency with POS systems and basic computer skills. Must have the legal right to live and work in the United Kingdom. Must be able to provide documented proof of eligibility to work in the UK in accordance with Home Office requirements. Understanding of and adherence to UK licensing laws regarding the sale and service of alcohol.

COMPENSATION

The position is paid an hourly rate up to 16.70 (basic + TRONC) + Tips. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: 16.70 per hour

Work Location: In person