Job Description

Role descriptionKey Account Manager xe2x80x93 Diabetes Immunology. Exciting new opportunity working across ScotlandRole: Customer Experience (Sales) Specialist xe2x80x93 Autoimmune T1DTerritory: ScotlandTherapy Area: Diabetes-ImmunologySalary: Competitive negotiable salary, bonus, car allowance and additional benefits packageRole Type: Hospital Specialist, Account Manager, Account Specialist, Key Account ManagerThis is an exciting opportunity for an experienced Hospital Specialist/Key Account Manager to work as a Customer Experience (Sales) Specialist. Reporting to the Sales Lead, you will be part of our Autoimmune Type 1 Diabetes (aT1D) Sales team while mapping to a bigger cross functional team of NHS engagement Managers, Population Health Specialists and Medical partners. As an aT1D Customer Experience Specialist you will have a customer facing role accountable for delivering sales performance in line with area sales targets for the promoted portfolio, through the development and delivery of strategic business plans by selling the brands (including early detection platform) to targeted customers and key accounts in line with an agreed communications and investment plan.Key Responsibilities:Delivery of sales targets and KPIxe2x80x99s for promoted brands: develop and deliver local strategic business plan in conjunction with appropriate internal stakeholders; work collaboratively to develop brand and customer advocacy and influence across key accounts (at local and national level; mobilise advocates as required by the aT1D Franchise Team).Developing and maintaining product, therapeutic and local healthcare economy knowledge.Working collaboratively as part of a cross-functional team to meet the needs of the business and the customer (HCPs).Understand & optimise an omnichannel strategy as part of the customer journey (CJ) to support customer objectives, proactively design, develop, deliver & measureshort/medium and long term omnichannel strategies to ensure xe2x80x98Best in Classxe2x80x99 customerexperience and engagement (Customer First Mindset).Create and update local service pathway maps.Maintain up to date customer/disease area/service knowledge to maintain competitive advantage.Collaborates with cross-functional stakeholders to optimise and development and delivery of business plans.The client is a multinational healthcare company specialising in the discovery, development, manufacturing and marketing of breakthrough medicines and vaccines to improve peoplexe2x80x99s lives around the world.Qualificationsxc2xb7 Educated to degree level or equivalent, preferably with a science background.xc2xb7 ABPI Qualificationxc2xb7 Full UK driving licencePerson experience requiredEssential:xc2xb7 Significant Secondary Care pharmaceutical sales experience with a sound knowledge of account management.xc2xb7 Knowledge of the NHS relating to aT1D including the local decisions, impact on companies and changes that affect their customers.xc2xb7 Experience of successfully working with prescribers and other relevant decision makers in NHS.xc2xb7 Ability to achieve sales success by applying high level selling skills.xc2xb7 Ability to analyse complex internal and external data.xc2xb7 Ability to share knowledge internally across an account team structure, to optimise all opportunities.xc2xb7 Ability to contribute to the development and execution of shared business plans.xc2xb7 Ability to achieve success within a changing environment (comfortable with ambiguity).Role Specific Capabilities:xc2xb7 Business Ownership.xc2xb7 Operates Strategically.xc2xb7 Network Mapping.xc2xb7 Agile Planning.xc2xb7 Develops Therapy/NHS System Knowledge.xc2xb7 Culture xe2x80x93 Team & Collaboration.To Apply
If you are suitable for this position, please send a copy of your CV. Alternatively call the recruitment team at Chemistree Solutions Ltd. Chemistree is a pharmaceutical and healthcare recruitment specialist.

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