Job Description

Important Notice: Right to Work in the UK

Please note that candidates must have the right to work in the UK without requiring future visa sponsorship. Unfortunately, our company does not provide visa support. We appreciate your understanding and look forward to receiving your application.

Key Account Manager at Clayton Glass

Clayton Glass: The difference is clear to see.

At Clayton Glass, we do things differently--and we're proud of it.

The Clayton Difference

is at the heart of everything we do, from creating innovative products to fostering strong, lasting relationships with our customers and team members. We believe in honesty, loyalty, and a shared commitment to excellence, which is why we put people first in every aspect of our business.

If you're

driven by targets

, thrive on building meaningful client relationships, and have the charisma and integrity to

convert conversations into committed sales

, this could be the perfect role for you.

As our

Key Account Manager

, you'll play a key role in strengthening our presence across the

West Midlands and South-West

, ensuring our premium products are

not only showcased

--

but sold

.

You are expected to

attend site

a

minimum of one day per week

to

regroup

and meet with your team.

You are a member of the team

, trusted to lead in your area of expertise, sales. , as in sales.

The Role

This is a fast-paced, commercially focused sales role centred around

the core mission of: bringing sales over the line

. You'll be responsible for converting warm leads into committed customers, as well as exploring upselling opportunities within our existing client base. With a deep understanding of Clayton Glass' product range, you'll tap into customer needs,

generate profitable sales conversations

, and drive consistent growth across your region.

You'll need a

natural flair for negotiation

, a strong

commercial mindset

, and the kind of

personality

that

makes people trust you

from the

first conversation

. Customers must know that if you promise something, it will be

delivered

--

flawlessly

. That's

the Clayton way

.

This role requires someone who

thrives on measurable outcomes

. You'll be expected to show conversion from effort, use data and insight to guide your pipeline, and take personal pride in ensuring that leads don't go cold. Whether it's through tapping into an existing relationship or guiding a hesitant customer to a decision, you'll know exactly how to get the sale across the line.

The goal is simple

: to

bring sales over the line

and ensure there is visible,

consistent conversion from effort

.

You'll focus on selling in a way that reflects the quality and reliability our brand is known for--

when we promise something

,

we deliver

. That means ensuring all customer interactions are underpinned by integrity and a clear understanding of how we operate.

You'll also need the

commercial acumen to identify where our products provide real value within a customer's supply chain

. This includes

recognising shared values

between their business and ours--such as quality, integrity, innovation, and a commitment to sustainability--so you can speak their language and strengthen your pitch. For example, our vast catalogue showcases products which tie in with green initiatives, providing you with a powerful toolkit to support value-based conversations that drive conversion.

Key Responsibilities:

Lead Generation & Conversion:

Proactively follow up on sales leads and convert them into new business opportunities.

Upselling:

Identify opportunities within current accounts to promote additional products from our range.

Regional Sales Focus:

Drive business growth specifically across the West Midlands and Southwest of England.

Relationship Management:

Develop strong, long-term relationships with clients built on trust, delivery, and consistency.

Product Knowledge:

Stay up to date with the full Clayton Glass product range and understand how to position offerings to maximise value.

Negotiation & Closing:

Use insight, persuasion, and integrity to bring deals to completion and generate profit.

Performance Monitoring:

Maintain accurate records of sales activity and use data to shape approach and priorities.

Essential Criteria:

Sales Experience

:

Minimum 3 years of experience

in a sales, account management, or business development role.

Customer Relationship Building

: Strong interpersonal skills with a proven ability to develop rapport and maintain trust.

Lead Conversion

: A demonstrable track record of following up on leads and converting them into paying customers.

Upselling & Cross-Selling

: Experience in identifying additional sales opportunities within an existing customer base.

Negotiation Skills

: Ability to close deals with confidence, clarity, and commercial awareness.

Product Presentation

: Comfortable explaining product features and benefits to clients and aligning solutions with their needs.

Commercial Focus

: Results-driven mindset with a passion for driving profit through quality service.

Integrity & Delivery

: A reputation for doing what you say you'll do and delivering to a high standard every time.

CRM Familiarity

: Experience working with customer databases or lead tracking systems.

UK Driving Licence

: Required for regular travel across your region and occasional visits to head office.

Desirable (Non-Essential) Criteria:

Experience in Glass or Manufacturing

: Knowledge of IGUs or a similar product-based B2B industry.

Employee Benefits:

Company car Discounted Clayton Glass purchases Discretionary quarterly company bonus 25 days of annual leave plus Bank Holidays, plus an extra day off for your birthday Company pension scheme Referral programme Free on-site parking Health & Wellbeing programme Bereavement leave

Additional Information:

Location

:

Field-based

(

West Midlands & South-West

) with occasional visits to

Clayton Glass, Blackworth Industrial Estate, Highworth, Swindon, SN6 7N

Company Car

Working Hours / Shift Pattern

: 37.5hrs/week, 2.5hrs unpaid break/week. Monday to Friday

Salary

:

30K - 40K

, dependent on experience,

plus

additional new business incentives

Positions Available

: 1
If you're ready to turn leads into long-term relationships and conversations into confirmed sales, apply now to join Clayton Glass--where the difference is clear.

Job Types: Full-time, Permanent

Pay: 30,000.00-40,000.00 per year

Additional pay:

Performance bonus
Benefits:

Bereavement leave Company car Company pension Employee discount Free parking Health & wellbeing programme On-site parking Referral programme
Schedule:

Day shift Monday to Friday
Ability to commute/relocate:

Swindon SN6 7NA: reliably commute or plan to relocate before starting work (required)
Application question(s):

Please could you quantify the profit margins and sales increments you achieved in your previous role? Are you comfortable with attending the site at least one day per week to regroup and meet with your team? Do you have 3+ years in the trade sector with contacts that would help you sell IGUs [for use in Windows, Conservatories, and Roofs etc]?
Education:

GCSE or equivalent (required)
Experience:

Business development: 3 years (required) Sales: 3 years (required) B2B sales: 3 years (required) CRM software: 3 years (required) Construction and Home Improvement Sector: 3 years (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Swindon SN6 7NA