Show kindness, compassion and respect, as well as treating each person as unique.
Enable people to exercise their 'Human Rights' and make 'Choices' about their food and drinks preferences.
Promote diversity and respect all identities, values and culture.
Form open, positive relationships and maintain professional boundaries with individuals, colleagues or relatives and respect their dignity, wellbeing and safety.
Acknowledge an individual's Personhood (the status of being a person ie 'seeing the person'), plus embedding a culture of person centredness (this approach treats each person respectfully, as an individual human being and not just a condition to be treated).
Recognise a person's spirituality (this is a person's beliefs / faith) in relation to dietary preferences, as well as food allergies.
Acknowledge the Food Standards Agency 'Allergen Checklist'.
Follow the 'House Rules' in relation to food safety procedures. The 'House Rules' provide guidance about HACCP (Hazard Analysis and Critical Control Points).
HACCP is a management system (CookSafe) which refers to procedures that you must put in place to ensure that food is safe.
HACCP provide guidance about the storage, handling, preparation and cooking of food.
Check expiry / use by dates prior to using food and/or drinks.
Also record the date / use by date when opening packaging which contains food and/or drinks products.
Assist the chef / cook with preparing food if competent to do so, this is in line with food safety guidelines.
Clean and wash the necessary equipment, crockery and utensils required for maintaining high standards within the kitchen.
Wear appropriate PPE - gloves / apron when working in the kitchen and/or preparing food.
Mops, buckets etc for use in the kitchen will be green in colour.
Gain feedback about the quality of food from residents and their friends and families.
Work in collaboration with the chef / cook when reviewing the seasonal MENUs.
Work with the team when providing food options and/or offering an alternative MENU for people who have chosen not to eat from the main MENU.
Assist chef / cook to transfer orders from the delivery van into the relevant storage area.
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