JOB DESCRIPTION
Kitchen General Assistant
LOCATION
The Victoria Holkham
REPORTING TO
Sous Chef
LATERAL RELATIONSHIPS
F&B, Reception & Housekeeping General Assistants
THE HOLKHAM ESTATE
Our vision is to be the UK's most pioneering and sustainable rural estate.
The Holkham Estate extends over 25,000 acres. The land and property-based activities include residential and commercial lettings, property development, arable and vegetable farming, forestry, country sports, an inn, a holiday park, beaches, car parks, admissions, cafes, shops, concerts and events.
THE VICTORIA
Standing at the gateway to Holkham and the National Nature Reserve, the Victoria is a busy Hotel & Restaurant. There are 20 bedrooms, a bar and dining room offering a relaxed blend of style and comfort. For many visitors to Norfolk the "Vic" is the primary point of contact with Holkham.
The food offering at the "Vic" is dictated by the Holkham brand; it is high quality, seasonal, locally sourced with an uncompromising commitment to flavour simplicity and value.
OVERALL JOB PURPOSE
To support the kitchen team in delivery of health and hygiene standards to meet the business vision and objectives. The role of the kitchen is to provide a high standard of food offer for guest throughout their visit/stay. At the Victoria it is our goal to meet every customer's expectations. You will work to the highest standards and in conjunction with the front of house staff to deliver the best possible service to customers at all times. The way you interact with colleagues and guests should consistently demonstrate the 5 Holkham behaviours.
MAIN RESPONSIBILITIES
The following is intended to provide guidance as to duties but it is not exhaustive. You will from time to time be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.
To undertake agreed tasks to the best of your ability at all times.
To clearly date and label all food produce and understand the guidelines of food fit for consumption in the SFBB.
To understand and undertake stock rotation to safely and correctly put orders away in correct fridges/freezers
To gain an understanding of COSHH and SFBB
To wear correct PPE provided in accordance with COSHH data sheets.
To maintain kitchen hygiene at all times and undertake daily and weekly cleaning tasks as documented in the SFBB and SOP.
Develop your knowledge and undertake food preparation tasks as directed.
To take pride in your appearance at all times, conform to the uniform and present in a clean and hygienic manner before and during work as per the guidelines in the SOP and SFBB
To ensure that your behaviour represents the standards expected within a professional kitchen
To respect work colleagues at all times and demonstrate the Holkham 5 Behaviours.
To ensure all laundry is bagged ready for collection on the correct days
To have a good working relationship with and front of house staff so that customers receive the best possible experience and the Victoria operates as one team.
To further your development by successfully undertaking any on the job training provided by the company.
To take responsibility and identify areas for your own development.
To build and maintain effective relationships between the wider business estate and the Victoria
PERSONAL QUALITIES
No experience required but you must have a flexible, positive, can do attitude with a desire to support others within a team environment.
Ability to build and maintain positive working relationships
Ability to work calmly and effectively under pressure
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