Job Description

Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in Birmingham, Hong Kong, Leeds, Limassol, Liverpool, London, Manchester, Monaco, Newcastle, Piraeus and Singapore. With more than 1000 people including 200 partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation.

Hill Dickinson acts as a trusted adviser to a wide portfolio of clients across a wide range of specialist sectors: from transport and logistics and international trade, through to retail, insurance, marine, health, education, manufacturing, public sector and banking and financial services.

Job role:

Knowledge and Research Innovation Manager

Hours

Monday to Friday, 09:00 - 17:00 (35 hours per week) Happy to talk flexible working

Hill Dickinson are proud to be named as a Top Ten Employer for Working Families 2024 and so, we are happy to consider flexible working opportunities to help you balance your work and home life.

Team:

Legal Tech and Innovation

Location:

Liverpool or Manchester - flexible working may be considered, but regular attendance at Liverpool office is required.

Benefits:

At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people.

Here are some examples of what we offer:

Annual leave starting at 25 days Birthday privilege day and Christmas shutdown Holiday buy, sell and carryover scheme 2 charity volunteering or pro bono days Optional private medical insurance via BUPA Annual fitness allowance Flexible pension scheme ISA saving scheme and independent financial advice Electric or hybrid vehicle lease scheme Medicash EAP with access to counselling Enhanced family leave policies Access to 10 days fully subsidised emergency or back-up care per year Life assurance Group income protection Annual travel season ticket loan Hybrid working and dress for your day policy Bespoke training and development opportunities Financial contribution towards home working equipment

Role overview

Introduction to the role:

The Knowledge and Research Innovation Manager sits within the wider Legal Tech and Innovation team which works across the Hill Dickinson Group globally.

Key responsibilities

Library and research

Team leadership:

Lead the Library and Research Team which is responsible for the effective provisioning of information resources (electronic and print) and delivers comprehensive legal and commercial research via its virtual "InfoDesk" enquiry service.

Strategy and operations:

Develop and implement our library and research (L&R) strategy, driving continuous improvement and proactively managing L&R operations to ensure alignment with evolving business needs.

Client-focused research:

Champion a proactive, client-service approach to legal and business / commercial research, anticipating and responding to client needs, working collaboratively with colleagues at all levels to understand request and research objectives, managing research workflow to deliver relevant, accurate and timely results in effective formats.

Business development support:

Support tenders, pitches and other business development activity.

Current awareness:

Produce a range of outputs on sectors, legal and commercial topics and clients.

Service operational management and administration:

including: + acquisition, provisioning and promotion of information resources to maximise return on investment
+ procurement and vendor relationship management, including contract negotiation, payment of invoices and service / subscription renewals
+ budget supervision
+ cataloguing.

Knowledge management

Strategy and governance:

Develop and implement knowledge management strategies aligning with and anticipating business goals.

Knowledge infrastructure:

Develop a robust knowledge infrastructure and establish governance to manage and maximise ongoing value of: + Precedents and model documents
+ Templates
+ Research
+ Know-how and know-who

Collaboration:

Work with the wider Legal Tech & Innovation function to promote a culture of knowledge sharing, identifying key knowledge assets, and managing and implementing supporting technologies.

Document management best practice:

including: + Management of precedents and other knowledge assets
+ Housestyle
+ Word templates
+ Document automation
+ Best filing and file management practices

Generally

Training and development:

Organise and deliver training on knowledge and information literacy, best research practices, information resources, and services offered by the team.

Content management:

Manage relevant intranet content and content libraries in SharePoint and iManage.

Innovation and projects

: Participate in projects and initiatives, including innovation and product trials.

What are we looking for:

Important criteria:

Graduate / postgraduate qualification in library / information science or related subject area Previous service provision line-management experience in a legal or professional services environment Strong background in legal research; proficient in use of online resources
It would be beneficial for you to have some of the following:

Technical

Proficient in:Office365 + Familiarity with Word styles
Document automation and template management technologies iManage SharePoint HighQ Litera Desktop including Create, DocXtools and NTD Legal databases including Westlaw / Practical Law, Lexis+, iLaw etc Commercial databases such as Orbis, RedFlagAlert or similar Content aggregators, particularly Vable Library management systems - KnowAll Matrix preferred.

Personal

Excellent analytical and problem-solving skills Ability to work independently and as part of a team - highly collaborative Exceptional, engaging communication (verbal and written) and interpersonal skills, including relationship building, and stakeholder engagement Ability to influence and negotiate effectively with internal stakeholders and external providers Change management Manage conflicting priorities and work to multiple deadlines, individually and for the team, occasionally under pressure An interest in legal information trends, including AI Professional networking, such as membership of BIALL or other professional bodies
If you don't meet all of the criteria above but feel that you could add real value to Hill Dickinson, we encourage you to apply and if successful, we can help you develop along the way.

Equality, Diversity and Inclusion

Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief.

We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths.

Hill Dickinson is an equal opportunities employer. All applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background and from all routes to qualification, with both the SRA and CILEx.

Disability Support

We are a Disability Confident employer, which means if there is anything that we can do to make your visit easier, so you are able to perform at your best, please let us know. You can contact the HR team at hrteam@hilldickinson.com should you require any adjustments to the application or interview process.

Values

Trust - Respect - Innovation - Collaboration At Hill Dickinson, we welcome applications from individuals that are looking to return to the law as well as all routes to qualification, with both the SRA and CILEx. All successful candidates will be subject to our standard pre-employment screening, including a basic criminal record check via Disclosure and Barring Service. Any offer of employment made is conditional upon completion of all checks. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.