Job Description

The Vacancy
Job Title: Knowledge Management & Performance Advisor (18 month contract)
Location: Hybrid working between home and London office
Binnies an RSK Group company is recruiting a Knowledge Management and Performance Advisor for our Water Services Major Projects Business Unit. The Water Services team consults, delivers and manages projects in the Water Utilities sector. This role plays a key part in delivering a people-centred strategy for Thames Water's South East Strategic Reservoir Option (SESRO) project, ensuring that all colleagues are informed, empowered, and aligned to shared goals and values. SESRO is a joint venture between Binnies and Arup.
This role shapes and refines interventions across learning, performance, and team dynamics by leveraging the latest research in motivation, behaviour change, and organisational psychology. This scientific approach grounds decision-making and activity in robust data and insights, creating impactful outcomes for both individuals and teams.
Successful applicants will be able to work flexibly between home and the SESRO office in London (weekly attendance).
Responsibilities
Knowledge Management

• Lead the capture, curation and dissemination of lessons learned across SESRO workstreams.
• Maintain and evolve knowledge-sharing platforms and tools to ensure accessibility and relevance.
• Facilitate knowledge-sharing sessions and retrospectives to embed learning into delivery cycles.
• Proactively network with colleagues across all SESRO partner organisations to champion a culture of open knowledge exchange.
• Build strong cross-functional relationships to facilitate the sharing of insights, best practices, and lessons learned.
• Act as an ambassador for knowledge management by encouraging collaboration and the breaking down of silos between teams.
• Identify and connect subject matter experts throughout the project to drive continuous learning and innovation.

Performance Development

• Support the design and delivery of SESRO's performance management framework, including 360 feedback processes aligned to KPIs
• Collaborate with team leads to identifying performance trends and support interventions where needed.
• Contribute to the development of guidance for managing underperformance in line with home organisation policies.
• Articulate roles and responsibilities across the project to support clarity in the operating model, cross-team collaboration and performance management.

Internal Communications & Engagement

• Design and maintain a comprehensive communications plan that ensures messaging is tailored to the unique needs and preferences of each group within the joint venture.
• Regularly review and update communication strategies to reflect the evolving structure and priorities of all partner organisations.
• Liaise with key representatives from each stakeholder group to gather feedback and continuously refine communication channels for maximum relevance and impact.
• Draft and distribute internal communications that promote team updates, initiatives, and engagement opportunities.
• Support the planning and delivery of engagement events such as Collaboration Days, monthly socials, and onboarding sessions.

Learning & Development

• Coordinate onboarding for new starters, ensuring alignment with SESRO's values and expectations.
• Contribute to the design and delivery of learning pathways, leadership development, and capability-building programmes.
• Demonstrate a keen understanding of diverse learning styles to ensure training and development initiatives are accessible, engaging, and effective for all team members.
• Collaborate with subject matter experts to design and deliver tailored learning solutions that meet varying needs-whether through workshops, digital resources, or on-the-job coaching.
• Regularly assess the impact of training interventions, using feedback and performance data to refine approaches and maximise professional growth across the joint venture.

Collaboration

• Design and facilitate engaging collaboration workshops with a senior audience tailored to drive alignment, foster cross-functional relationships, and spark creative problem-solving across the joint venture.
• Provide ad hoc diagnosis and support to teams by identifying challenges, mediating discussions, designing appropriate interventions and implementing practical solutions to enhance team cohesion and performance.

Attributes
The role would be suitable for an individual with a proven track record in the water industry or similar. You should possess and be able to demonstrate some or all the following skills and knowledge:

• Experience in knowledge management or organisational development roles, preferably in a professional services organisation
• Strong facilitation and communication skills, with the ability to engage diverse stakeholders.
• Familiarity with performance management tools and frameworks (e.g. 360 feedback, KPIs).
• Comfortable working in a joint venture or matrixed environment with multiple partner organisations.

Qualifications

• Qualification in Organisational Psychology, HR, or related field.
• Experience with ISO44001 or similar collaboration frameworks.

SESRO People Team Culture

• You'll be part of a multidisciplinary team of psychologists, consultants, and HR professionals, working closely with our Joint Venture colleagues. The team is values-led, dynamic, collaborative, and committed to making SESRO a legacy project through people-first delivery.

Benefits

• Competitive Salary.
• Flexible working, including, if desired, a mixture of office and remote working, nine-day fortnights arrangements.
• Pension.
• Private Medical Healthcare.
• Life Assurance.
• Group Income Protection.

#LI-JK1
About Us
We develop intelligent solutions using our award-winning integrated planning and design approach to deliver functional infrastructure and lasting environmental and social legacies. This is backed by a culture that has stayed true since our foundation over 100 years ago. We create new possibilities for humanity through our innovative approach to delivery.
Together with our clients, we are always striving to find a smarter way to deliver projects. From providing low carbon, sustainable and resilient water solutions, flood alleviation and environment services, to connecting people with insights and data. Our business exists to improve the quality of life for our local communities today and for generations to come.
Binnies is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.
At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.
Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.
We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.
If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
Benefits
Sectors
Environment We create sustainable critical infrastructure across the whole asset life cycle to meet the net zero challenge. We integrate sustainability into everything we do, utilising digital innovation to create value. We de-risk projects through collaborative engagement and holistic thinking which builds inclusive wealth for our clients, stakeholders and communities.
Water We are engaged in every aspect of the water industry, helping clients efficiently and effectively collect, store, move and treat water and wastewater; plan and manage watersheds; harness the energy embedded in the treatment and movement of water and enhance sustainability. We incorporate leading-edge digital transformation to create more resilient and reliable solutions using data analytics to provide powerful insights.
Sense of Purpose

Skills Required