Job Description

UK London


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Legal & Compliance UK


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7 Aug 2025


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R-0004133

We're reinventing payments.

In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.



Now, over 150,000 customers across four countries choose to transact billions with us every year.

But we're just getting started.



Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.




We are looking for a KYC Analyst, specialising in the payments industry, that will play a critical role in ensuring compliance with regulatory requirements and mitigating risks associated with money laundering, fraud, and financial crime. Your primary responsibility will be to conduct thorough due diligence on new and existing customers, assess their risk profiles, and verify their identities and business activities. This position requires a deep understanding of the local regulations that govern us, as well as payment industry regulations, strong analytical skills, and the ability to effectively collaborate with internal stakeholders to ensure compliance standards are met. You will hit the ground running on day one, and so we are looking for self-starters who relish that kind of challenge and pace in helping the business.

What you will do...

Conduct comprehensive KYC checks on new and existing customers, ensuring adherence to regulatory guidelines, and internal policies Review customer documentation, including merchant applications, financial statements, legal agreements, and beneficial ownership information Evaluate the adequacy and accuracy of customer-provided information and perform risk assessments based on established criteria Investigate and resolve any red flags, inconsistencies, or suspicious activities identified during the customer due diligence process Collaborate closely with cross-functional teams, such as Underwriting, Compliance, Legal and Risk, to obtain additional information or clarify discrepancies Stay updated on evolving local and payment industry regulations, card scheme rules, and best practices to ensure compliance with applicable standards Maintain accurate and up-to-date records of customer due diligence activities, including audit trails, risk assessments, and supporting documentation Assist in the development and enhancement of KYC policies, procedures, and tools specific to the payments industry to improve efficiency and effectiveness Provide training and support to other team members on KYC processes, industry requirements, and emerging trends Report any potential cases of money laundering, fraud, or suspicious activities to the Financial Crime Compliance Team

What you will bring...

Proven experience working in a KYC, AML, or compliance-related role within the payments industry or financial services sector Proficiency in using KYC software, inclusive of eKYC tools and screening systems Excellent analytical and investigative skills, with the ability to identify risks, analyse complex information, and make informed decisions Strong attention to detail and accuracy, with the ability to manage multiple tasks and prioritise workload effectively A team player with great people skills and a good sense of humour who can effectively and efficiently collaborate, building relationships with colleagues throughout the business, and with a pragmatic and commercial approach

Dojo home and away

We believe our best work happens when we collaborate in-person. These "together days" foster communication, drive innovation and spark our brightest ideas.



That's why we have an office-first culture. This means working from the office 4+ days per week.



With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.

Question: what's curious, relentless, and customer obsessed?

If you're keen to know the answer, you're a third of the way to meeting our Dojo values.



If the following speak to you, let's talk:


You're curious. You have a real desire to learn and create. You're relentless. You keep going even when it's easier not to. You're customer-obsessed. You know how important customers are to what you do.



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Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.



And something that's fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.



Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.



If you care about your work, you're curious, and you think customer-first, you have a place at Dojo.



To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.





Visit dojo.careers to find out more about our benefits and what it's like to work at Dojo, or check out our LinkedIn and Instagram pages.



#LI-Hybrid