As Counter Manager, you will drive business performance, lead a high-performing team, and deliver exceptional luxury experiences across skincare, makeup, and fragrance. With a focus on personalised service and client connection, you'll represent Lancome's commitment to elegance, empowerment, and cutting-edge beauty solutions.
About the role:
Lead and inspire the team to achieve and exceed sales targets, service KPIs, and business objectives
Deliver personalised skincare, makeup, and fragrance consultations aligned with Lancome's luxury service standards
Build strong client relationships through exceptional clienteling, follow-ups, and tailored beauty experiences
Coach, mentor, and develop team members to elevate product knowledge, service delivery, and confidence
Manage daily counter operations, including rostering, reporting, and performance reviews
Maintain stock levels, inventory accuracy, and ensure efficient product replenishment
Ensure the counter is visually merchandised and maintained to reflect Lancome's premium image
Collaborate with store management and Lancome field teams to implement marketing campaigns, activations, and events
Foster a supportive, professional, and high-performance team culture
Represent Lancome's brand "values, elegance, innovation, and empowerment" in every client and team interaction
Benefit to you:
Work for a Global Luxury Brand
- Be part of one of the world's most prestigious and innovative beauty houses
Ongoing Training & Development
- Access expert-led skincare education, treatment training, and career development programs
Generous Product Allowances & Staff Discounts
- Experience Lancome's iconic skincare, makeup, and fragrance at exclusive team rates
Supportive & Empowering Team Culture
- Thrive in a collaborative environment that values inclusivity, confidence, and self-expression
Commitment to Sustainability & Diversity
- Work for a brand that champions sustainability, empowerment, and positive change
Recognition & Incentives
- Be rewarded for your performance through incentives, awards, and team celebrations
Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.
Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.
Welcome Home!
Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.
Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.
Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.
Applications close:
14 Sep 2025 AUS Eastern Standard Time
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