Job Description

Job Title:

Landside Operations Assistant

Reporting to:

Landside Operations Supervisor

Department:

Operations Team, Gloucestershire Airport

Hours:

Average of 40 hours per week over a 7-day period to include evenings, weekends, and bank holidays (to cover opening hours 0830-1930).

Salary will increase after full training is completed. Deadline to apply is Friday 12th September 2025

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Gloucestershire Airport is widely regarded within the industry as one of the UK's leading General Aviation airports. Your role as a Landside Operations Assistant will be to plan and carry out daily operational activities, providing a customer service interface to all customers, working closely with all Airport departments, and based Operators.

Key responsibilities:

The role of the Landside Operations Assistant is listed below but not exhaustive

Operational

Booking aircraft in and out using specialist systems and coordinating with ATC.

Monitoring the main airport switchboard and inbox.

Collecting fees from visiting aircraft.

Providing weather information to pilots.

Sending flight plans and dealing with messages relating to flight planning.

Receive paperwork on behalf of the UKBA and Ports Unit and pass on to the relevant authorities.

Carry out the dedicated role in emergency situations in accordance with the company Emergency Orders.

Administration

Daily reconciliation of landing and fuel sales.

Maintaining company spreadsheets

Security pass issuance

Issuing documents in accordance with the company Document Control Procedure.

About you:

In order to be considered for this role you must possess the following

Excellent Customer service standards and professionalism

Excellent communication skills both verbal and written

The ability to work well within a team environment as well as the ability to work under your own initiative

Strong administration skills - must be proficient in using Outlook, Excel and Word

Proven ability to work under pressure

Ability to work shifts

Previous Aviation experience is highly desirable but not essential.

Successful applicants will undergo a 'Counter Terrorism Clearance Check'. A 5-year checkable history is required with a minimum of 3 years within the UK.

Job Type: Full-time

Pay: 24,129.00-26,478.02 per year

Benefits:

Company events Company pension Health & wellbeing programme Life insurance On-site parking Private medical insurance Sick pay
Application question(s):

This role is not sponsored
Work authorisation:

United Kingdom (required)
Work Location: In person