Job Description

Role Objective

Mayfield Press is one of Oxfordshire's most respected print companies, known for our expertise in

large format, litho, and digital print

. We're proud of our innovation, craftsmanship, and service -- and we're looking for a

Large Format Project & Customer Service Executive

to join our growing team.

In this role, you'll play a key part in

managing signage and graphics projects internally

-- ensuring each one is delivered smoothly, on time, and to the highest quality. You'll be the bridge between our clients, sales team, and production teams, providing clear communication and efficient project coordination from brief to installation.

Key Responsibilities

Manage large format print and signage projects from initial brief through to delivery and installation. Coordinate internal workflows -- ensuring quality standards, budgets, and deadlines are met. Act as the main point of contact for clients, offering proactive communication and accurate updates throughout the project lifecycle. Prepare quotations and job tickets, maintaining accurate documentation and project records. Collaborate with production, design, and installation teams to ensure smooth handovers and successful outcomes. Support the Head of Client Services and Sales team with client development plans and identifying new opportunities within existing accounts. Continuously look for ways to improve internal processes and client experience.

Skills and experience required

Strong organisational and communication skills, with the ability to manage multiple projects simultaneously. A proactive, positive approach with excellent attention to detail. Confidence taking and interpreting client briefs via phone, email, and in person. The ability to manage expectations around timescales and deliverables. Good working knowledge of Office 365 (Outlook, Word, Excel). A collaborative mindset -- equally comfortable working independently or as part of a team.

Desirable experience

Previous experience in

large format print, signage production, installation

, or

account/project management

within a print or graphics environment.

About Mayfield Press (Oxford) Ltd.

Mayfield are a successful growing and ambitious print services provider who have been trading for over 20 years. We have an enviable reputation as one of Oxfordshire's finest print companies, boasting an array of litho, digital and large format printing. In an industry where quality is imperative, we pride ourselves on ensuring our customers' needs are met or exceeded every time they order. We are constantly evolving our services.

Salary: Market competitive and dependent on experience

Job Type: Full-time

Benefits:

On-site parking
Experience:

Account / Project Management: 3 years (preferred) Large Format Print: 3 years (preferred)
Work Location: In person