Job Description

Title: L&D Academy Coordinator

Contracts: Permanent, Full-Time

Hours: 35 hours per week

Persona: Agile (20-40% in office and 3-4 days working from home)

Office Location: Stratford, London

Salary: Starting from 28,409 per annum depending on experience

Role Profile - L&D Academy Coordinator.docx

Closing date for completed applications: 1

st

June 2025 at 11:59 PM

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated



We have an exciting new opportunity for a

L&D Academy Co-ordinator

to join our L&D team.



The L&D Academy supports the organisation to develop the skills, knowledge and behaviours required to ensure that L&Q deliver their objectives. We support individual, teams and departments to continuously evolve and develop to reach their full potential.



As an L&D coordinator, you will report into the L&D Academy Co-ordination Team Leader, and you'll be the main point of contact for our customers. We are looking for strong customer service skills, as you'll need to be an ambassador for the L&Q and L&D academy. You'll coordinate and support the team to enable the delivery of internal and external learning initiatives, ensuring activities run smoothly on a day-to-day basis. Strong organisation skills, excellent attention to detail and able to work efficiently, are essential to this role. You'll provide all L&Q colleagues who require learning and development solutions a truly excellent service and all the support they need to enhance their learning experience. We are a forward-thinking team who always innovate and look for ways to improve the performance of people at L&Q.



This is a varied and fast paced role. The successful applicant will have excellent administrative and organisation skills, excellent written and verbal communication and strong interpersonal skills.

Duties include:

Coordinating and supporting the delivery of learning initiatives including preparing materials where required, pre and post course/workshop administration, room setup prior to/post course, ensuring rooms are properly equipped and meet and greet delegates as required. Managing and maintaining the LMS system (iLearn) ensuring data is managed accurately and updated in a timely manner to ensure accuracy in reporting. Processing course bookings and maintaining accurate training records, tracking and reporting on attendance and cancellations Providing KPI and adhoc reports as required Liaising with colleagues and external training providers on all courses offered Creating, maintaining and monitoring divisional budgets Supporting the set-up of organisational learning events such as Great Place to Work, Learning at Work Week, Inclusion week and other L&D Academy initiatives.


If you are interested in this role and have the experience required, then apply without delay!



For more information, please refer to the role profile.

Why Work for L&Q?

L&Q is not just a workplace; it's a community. Recognised as one of the UK's Best Workplaces for Women and certified as a Great Place to Work, we offer an environment where everyone can thrive.



The successful candidate will have access to our full suite of benefits, which includes:

Generous Annual Leave:

Starting at 28 days and increasing to 31 days after 3 years of continuous service.

Excellent Pension Scheme:

Double contribution up to 6%.

Health Cash Plan:

Claim money towards different types of medical services, and access other health and well-being offers

Life Assurance:

Generous non-contributory coverage.

Employee Assistance Programme:

Support when you need it.

Recognition Bonus Scheme:

Spot awards for outstanding contributions.

Family-Friendly Policies:

Designed to help you balance work and family life

Diverse Networking Groups:

Join groups like Ability, Kaleidoscope, Inspire & Spectrum.

Volunteer Time:

Up to 21 hours per year to volunteer with the charity of your choice.

Learning & Development:

Commitment to your professional growth.

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.


We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen.



We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.


We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&D Academy Coordinator

Location:

London - Stratford

Posted:

19/05/2025

Closing date:

01/06/2025

Closing time:

23:59