Job Description

An exciting opportunity has arisen for an enthusiastic and motivated Lead Administrator to work in our CAMHS Children in Care Team. You will be carrying out and supervising the day-to-day administration tasks for referrals to the team. The post is for 22.5 hours, ie 3 days a week 9am - 5pm (0.6wte). You will be based at Wokingham Hospital and ideally 1 day a week at Erlegh House, University of Reading.



You will have excellent communication and organisational skills; have the ability to multi-task and prioritise, be familiar with the Trust computer systems and have very good IT skills. You will need to be efficient in using Teams, Outlook, Excel and Word packages.



The CAMHS CiC service aims to improve life chances of Children in Care (CIC), by working towards increasing these resiliency factors:



Supporting trauma informed care



Creating stability of the Child or Young person's home placement



CYP able to maintain a relationship with family members and work to be re-united where that is possible



Fostering as strong an attachment as possible with the CYP foster carers or adults responsible for their care (if in a residential setting)



Reaching as high as possible Education achievements



Creating local social networks, forming positive and meaningful relationships with peers and other adults



You will deal with telephone enquiries from patients, carers, staff and other professionals in a careful and sensitive way and taking appropriate action in a timely manner .



Using e Roster system to input annual leave requests and sickness absence.



Liaising with Estates/IT and other services to resolve daily issues.



To support the Business Support Manager, ensuring policies and procedures are followed.



Helping with the recruitment and induction of new administrative staff and supporting new starters/clinical trainees.



P reparing documentation and collating data and a genda for the Team Business Meeting.



Minute taking and distribution, following up on actions and being aware of meeting deadlines.



Input confidential correspondence, produce requested reports and other documentation to a high standard within an agreed timescale using software packages.



You will be expected to act on your own initiative to ensure the effective running of the service, prioritising your own workload with guidance from the Team Lead and Business Support Manager.



Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

Caring for and about you is our top priority



Committed to providing good quality, safe services



Working Together with you to develop innovative solutions



Your wellbeing is important to us. Some of the benefits of working for us include:



Flexible working options to support work-life balance



27 days' annual leave rising with service + opportunity to buy and sell



Generous NHS pension scheme



Excellent learning and career development opportunities



'Cycle to Work' and car leasing scheme including electric vehicles



Access to a range of wellbeing tools and services



Discounts at hundreds of popular retailers and restaurants



Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality



Generous maternity, paternity, adoption and special leave



Free parking across Trust sites

The "must haves" for this role:

Ensure all office systems are maintained to a high standard, both electronic and hard copy, across the service, developing systems to ensure that services run smoothly through having well planned and organised administrative systems and processes in place.



To be the central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures.



European Computer Driving Licence or equivalent knowledge and experience of using a variety of software programmes, MS Word, MS Excel, MS Outlook, MS Teams.



Excellent digital typing skills.



For further information about the role, please see attached job description and person specification.



We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.



We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.



We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to contact: Simone Yates by email simone.yates@berkshire.nhs.uk who'll be delighted to help.



Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.



Interview will be held on 10th Dec 2025