Job Description

Lead Artificial Intelligence Products Manager

60,702-73,698 (SMR-A)

Newham Dockside, London

Please attach your CV and a supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

About Us

Newham is a place that is full of potential and brimming with energy and talent. Proud to be one of the youngest and most diverse boroughs anywhere in the UK, 72% of our residents are from ethnically diverse communities, speaking over 220 languages and our population of 351,000 is growing at a rate of 14%, the third highest rate of growth in London.


In recent years we have seen unparalleled levels of investment, growth, and interest in our Borough, but for all our successes, Covid-19 laid bare the endemic inequality that exists in our borough and how now, the Cost of Living crisis is exacerbating that. That's why we are working towards Building a Fairer Newham, focused on economic security, health, equality and the environment.

About the Role

Newham offers a unique and exciting opportunity to build your career, and as Lead Artificial Intelligence Products Manager within the Digital, Data and Service Design service, you will play a pivotal role in driving the development, evaluation and responsible management of AI-powered tools throughout the organisation.


You will take ownership of the strategy and roadmap for AI products, leading the technical assessment of off-the-shelf AI solutions to determine their suitability for specific service areas, and overseeing their integration into existing systems and workflows. Your remit includes implementing and managing AI applications to ensure alignment with our service goals, user needs and technical standards, as well as leading on AI-related data governance to guarantee compliance with ethical, legal and organisational standards.


You will deliver our AI strategy underpinned by robust policies, governance frameworks and best practice guidance, ensuring safe, effective and transparent deployment of AI across the organisation.


Additionally, you will promote AI literacy and responsible innovation by guiding, training and sharing best practices within teams, while forging strong relationships with senior managers to support the delivery of AI products relevant to our services.

About You

You possess a strong understanding of the product management profession and skills, coupled with substantial experience in product thinking and the product development lifecycle. Your knowledge extends to AI and machine learning technologies, with practical expertise in deploying and managing solutions within cloud environments, and a sound grasp of core AI frameworks such as Large Language Models (LLMs), Retrieval Augmented Generation (RAG), Prompt Engineering, and AI Builder.


You are well-versed in data protection legislation and regulatory frameworks, particularly as they pertain to sensitive and personally protected information, and you understand the unique challenges of service delivery, data requirements, and stakeholder engagement within local government or similar public sector contexts.


You are adept at evaluating and selecting suitable AI technologies for specific use cases, including Microsoft products such as Azure OpenAI, Azure AI Builder, Copilot Studio, and Teams Premium. Your skill set includes accurately identifying business requirements, managing products and services to deliver ongoing insight and value for staff and residents, and translating stakeholder needs into clear technical requirements for development teams.


You have strong negotiation and communication skills, enabling you to influence Council decisions and processes, and effectively engage directors and senior managers to meet evolving performance reporting needs. With a proven track record in leadership and management, particularly within governance and AI-focused settings, you have successfully mentored teams and collaborated with Digital, Data and Technology teams, senior managers, and external partners.


Your experience encompasses the full lifecycle of AI solutions, from conception and deployment to implementation and support, as well as designing and overseeing AI governance frameworks to ensure compliance with regulatory standards.


You are also experienced in building positive stakeholder relationships and are adept at negotiating and influencing on complex or sensitive matters, defining product strategies, developing roadmaps, and coaching others in product management.

Benefits

Flexible working arrangements including offices in Dockside and working from home. Generous pension allowance (with employer contributions of up to 8%) Access to Newham Rewards employee benefits scheme Employee Assistance Programme Eye test and Flu vouchers
If you have any questions, please contact Arsalan Engineer, Head of Data and AI

IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance.

Please view JD here


closing date: 27th January 2026

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us.


The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn .



*About Us

The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.*