Job Description

Are you a Registered Pharmacy Technician looking to move into homecare and pharmacy procurement and wish to further develop your professional leadership and procurement skills?
We are looking for a highly capable, enthusiastic and motivated Pharmacy Technician with experience of hospital pharmacy to join our friendly Pharmacy Team. The post involves working in a patient focused department, supported by skilled colleagues.
This post would ideally suit those with a background in homecare and pharmacy procurement, with good communication skills and initiative and the ability to work accurately whilst meeting deadlines.
Relevant experience is desirable including experience of financial work, the ability to perform accurate data analysis and reporting and the ability to resolve financial queries and problems. A good knowledge of IT is desirable, preferably excel.
If you are interested in the role and believe you hold the qualities we require, then apply today!PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
Main duties of the job

• Homecare prescription processing
• Managing Homecare Mailbox
• Printing and processing homecare invoices
• Ensuring timely invoicing of medication orders
• Managing off contract claims with suppliers
• Reviewing outstanding orders and escalating before current stock is exhausted
• Maintaining relationships with hospital suppliers from a range of companies
• Assist and resolve supplier invoice queries
• Purchasing experience

About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The 170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
25 September 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
27,485 to 30,162 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
407-WCCSS-7354011-A
Job locations
Walsall Manor Hospital, Pharmacy Department
Moat Road
Walsall
WS2 9PS
Job description
Job responsibilities
The successful candidate will work as a key member of the Pharmacy Procurement and Homecare team supporting the day-to-day processing of prescriptions and invoices via the pharmacy computer system.
The individual will be an active member of the team and will:

• Assist with the smooth running of the Pharmacy Homecare service.
• Ensure accurate processing of homecare prescriptions.
• Liaise with clinical teams to ensure homecare prescriptions are made available in a timely manner.
• Ensure homecare invoices processed in the Pharmacy computer system are accurate, and that appropriate discounts have been applied.
• Answer/resolve/escalate queries as appropriate.
• Assist in the investigation and resolution of complaints and incidents.
• Respect and maintain confidentiality of patient information at all times.
• Provide general administrative support to the department.
• Collaborate with suppliers, healthcare professionals, and internal teams to maintain stock levels and quality standards.
• Collaborate with suppliers, healthcare professionals, and internal teams to maintain stock levels and quality standards.
• To provide feedback on procedures when requested to by the Senior, Lead and Operational Technician(s).

As part of this role you will be required to participate in the provision of extended hours of service, including late night working, Saturdays and Sundays and bank holidays, according to formal rota arrangements. Additional training will be provided.
To report any suspected or observed defects in medicinal products and equipment to the appropriate person.
To be familiar with, and maintain, safe standards of work and adequate records of all processes.
To have due regard for, and to conform at all times with, those aspects of the General Pharmaceutical Council Code of Professional Ethics that apply to technical and support staff.
To have due regard for all statutory guidance applicable to the pharmacy, including Health and Safety at Work, Manual Handling and the Control of Substances Hazardous to Health (COSHH).
To maintain at all times the rules relating to patient confidentiality.
To maintain a clean and tidy department, organising the removal of waste to designated areas and transferring them for incineration.
To have due regard for the Trust policies on discrimination.
This list of duties is not exhaustive, and is subject to review at all times and in particular in the light of further developments in pharmaceutical services. Job description
Job responsibilities
The successful candidate will work as a key member of the Pharmacy Procurement and Homecare team supporting the day-to-day processing of prescriptions and invoices via the pharmacy computer system.
The individual will be an active member of the team and will:

• Assist with the smooth running of the Pharmacy Homecare service.
• Ensure accurate processing of homecare prescriptions.
• Liaise with clinical teams to ensure homecare prescriptions are made available in a timely manner.
• Ensure homecare invoices processed in the Pharmacy computer system are accurate, and that appropriate discounts have been applied.
• Answer/resolve/escalate queries as appropriate.
• Assist in the investigation and resolution of complaints and incidents.
• Respect and maintain confidentiality of patient information at all times.
• Provide general administrative support to the department.
• Collaborate with suppliers, healthcare professionals, and internal teams to maintain stock levels and quality standards.
• Collaborate with suppliers, healthcare professionals, and internal teams to maintain stock levels and quality standards.
• To provide feedback on procedures when requested to by the Senior, Lead and Operational Technician(s).

As part of this role you will be required to participate in the provision of extended hours of service, including late night working, Saturdays and Sundays and bank holidays, according to formal rota arrangements. Additional training will be provided.
To report any suspected or observed defects in medicinal products and equipment to the appropriate person.
To be familiar with, and maintain, safe standards of work and adequate records of all processes.
To have due regard for, and to conform at all times with, those aspects of the General Pharmaceutical Council Code of Professional Ethics that apply to technical and support staff.
To have due regard for all statutory guidance applicable to the pharmacy, including Health and Safety at Work, Manual Handling and the Control of Substances Hazardous to Health (COSHH).
To maintain at all times the rules relating to patient confidentiality.
To maintain a clean and tidy department, organising the removal of waste to designated areas and transferring them for incineration.
To have due regard for the Trust policies on discrimination.
This list of duties is not exhaustive, and is subject to review at all times and in particular in the light of further developments in pharmaceutical services.
Person Specification
Registration
Essential

• GPHC registration or the ability to register in September/October 2025

Skills and Knowledge
Essential

• Have experience of following policies and procedures
• Have experience in the ordering and receipt of medicines from suppliers
• Experience of working in a healthcare/ pharmaceutical setting

Desirable

• Have knowledge of procurement, homecare invoicing, goods receipt, storage requirements and stock control
• Have excellent communication skills
• Have excellent organisational skills

Qualifications
Essential

• NVQ Level 3 in Pharmacy Service Skills

Desirable

• Accreditated Checking Qualification

Person Specification
Registration
Essential

• GPHC registration or the ability to register in September/October 2025

Skills and Knowledge
Essential

• Have experience of following policies and procedures
• Have experience in the ordering and receipt of medicines from suppliers
• Experience of working in a healthcare/ pharmaceutical setting

Desirable

• Have knowledge of procurement, homecare invoicing, goods receipt, storage requirements and stock control
• Have excellent communication skills
• Have excellent organisational skills

Qualifications
Essential

• NVQ Level 3 in Pharmacy Service Skills

Desirable

• Accreditated Checking Qualification

Skills Required