Job Description

The Lead Associate - Corporate Actions is responsible for the administration and processing of corporate actions and dividends for the firm and clients of Winterflood Business Services (WBS), adhering to regulatory & product specific requirements.


The incumbent will also act as a Subject Matter Expert (SME) across the operations department and cross functional teams, with clients and also in delivering functional change.

Key Priorities

Processing and approval of corporate actions, dividends, income, fund conversions and any associated claims; ensuring that they are completed accurately and on time. Management of primary and secondary placing events. Ensuring the timely processing and delivery of shareholder information, such as proxy voting or shareholder disclosure to companies. Ensure internal and external Service Level Agreements are adhered to and ensure high levels of service are provided to clients and stakeholders, with a focus on ensuring good client outcomes. Identifying and addressing any issues or challenges that may arise, such as delays, communication breakdowns, or other obstacles, escalating where appropriate. Maintain accurate records of all corporate actions, dividends, and other income events, ensuring that they are properly documented and reported. Ensure all daily & periodic tasks are completed, including the investigation and resolution of reconciliation discrepancies. Build and maintaining relationships with clients, custodians, transfer agents, vendors, and other key stakeholders. This may involve engaging with clients to understand their needs, addressing any issues that arise, and ensuring that all parties are satisfied with the service provided. Maintain compliance with regulations, managing operational risks, and assist in implementing appropriate risk management frameworks. Identifying opportunities to improve processes and procedures within Corporate Actions and assist the Senior Manager - Asset Servicing to deliver change. This may involve acting as an SME or project lead in streamlining workflows, automating tasks, and leveraging technology to improve efficiency and reduce costs. Assist in the production and analysis of reporting for senior management on the performance of the corporate actions function.

Essential

Experience and knowledge of Corporate Actions and Transfers, the trading cycle and how this is impacted by corporate events, as well as the ecosystem WBS operates within. Ability to foster a strong positive culture (inclusive of the achievement of D&I objectives) aligned to the overall Company culture within a division or significant department. Track record of maintaining high performance standards; clear focus and commitment to driving great customer outcomes, profitability, and shareholder value. Ability to maintain a strong risk management and control framework throughout a significant market making or related department, inclusive of the ability to identify, assess, mitigate, and monitor risks and the offsetting controls. Working knowledge of the regulatory frameworks and requirements that apply to the business, including the CASS rules when managing client's money or assets.

Desired

Current working knowledge of external systems, CREST, ICE, UBS 3 years + experience within an operational wealth platform team CISI qualification

Benefits

Competitive salary inclusive of discretionary annual bonus & annual pay review Work Abroad Policy for up to 15 days per year 25 days holiday plus bank holidays and additional well-being day Option to purchase an additional 5 days holiday per year Flexible working options available, including hybrid working (typically 3 days in the office and 2 days from home per week*)
Pension scheme up to 10% employer contribution Sharesave scheme Income Protection & Life insurance (4 x salary core level of cover) Private health care via BUPA Employee Assistance Programme Discounted Gym Membership Variety of travel to work schemes


At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.

To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.



Winterflood Business Services (WBS) is a business to business (B2B) platform provider whose award-winning service has seen us grow to over 15bn AUA with an expanding client list. Our highly skilled and experienced team is dedicated to providing the standards our clients rightly demand.


Our aim is to help solve client problems and ease their regulatory and administrative burden with secure, integrated, and bespoke end-to-end solutions to achieve their investment objectives. Execution quality and excellent service are at the core of our business, all set out in our service level agreements for full transparency.


The WBS service is provided through our EOS platform, which is a proprietary system developed by our in-house development team. EOS is built using the latest technologies and is based on micro-service architecture, making the platform easy to scale and deploy new functionality. We are also market innovators, capable of recognising unfilled needs and developing products to suit our customers' needs and changing regulatory requirements.


We became a separate division of Winterflood Securities in 2010, in response to demand from clients who were looking for 'whole of market access and 'custody services'. Our strategy remains to continue to invest in people, process, and technology to allow us to scale for the growth in our existing business, as well as taking on new clients