Job Description

Salary
c. 360,000 (dependent on experience)
Contract type
Temporary: Fixed Term Contract or Secondment
Hours
Full Time
Location
Poole, Dorset, England
Location description
Hybrid between home and Poole - successful candidate should be willing to travel to Poole on occasion for in-person collaborative working as required by the role
Closing Date
29-05-2025
Reference
19515
Documents (please view all documents)
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About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We are known as a lifeboat and lifeguard service, famous for heroic acts of courage, but were more than a rescue organisation. We influence, supervise and educate people too. Increasingly, we are helping people to stay safe on the water. To do this, our teams need a dedicated, professional, and talented team behind them, and thats where you come in. This is your chance to join that team and help save lives every day.
We are currently looking for a Lead Business Systems Analyst to join our Applications and Governance team. The role contributes to saving lives at sea by maintaining and optimising our Business Systems so they continue to make our processes easier and cost effective.
Some of the benefits

• Salary - c. 360,000 (dependent on experience)
• Flexible working
• 26 days annual leave plus Bank Holidays
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance
• Health and dental cash plan

Your role
The RNLI is undertaking a programme of work to upgrade its Microsoft AX Dynamics ERP estate to a modern technology landscape including Microsoft D365. Ongoing updates and support will be required to our business systems, old and new, during that period, and we are looking for a Lead Business Systems Analyst to keep our systems fit for purpose during this transition and develop our future support model as we move towards Software as a Service.
This role is the technical specialist that manages the Business Applications team, delivering support and solutions to assigned business areas primarily in relation to AX, but increasingly also in support of other business software. It will involve working with partners and internal customers to troubleshoot applications and software issues, oversee releases and deliver in-house end-user guidance and changes while the organisation transitions to the new landscape.
About you
To be considered as our new Lead Business Systems Analyst you will need:

• In-depth, hands-on knowledge of and experience with enterprise applications including AX 2012 is essential. A developing knowledge of D365 would be an advantage.
• Experience of writing Transact-SQL queries, X++ and a good understanding of the AX Dynamics architecture.
• Experience of working with and an understanding of 3rd Party Application Integrations / Interfaces and 3rd Party suppliers
• Proven significant experience with troubleshooting methodologies, and issue resolution techniques.
• The ability to lead and develop a team of technical specialists while working collaboratively with business and IT stakeholders.

It is also desirable that you have Microsoft AX certifications and experience relating to a number of different AX modules e.g. HR, Finance, Production, Procurement, and Asset Management. Experience of SharePoint 2013, DocuSign configuration and administration, security administration for Dynamics AX and other business systems would also be an advantage.
If you are someone who is highly collaborative, enjoys working with, and developing their team; is technically proficient and has good knowledge of the business processes applicable to ERP systems, then please apply today!
As an employer we support flexible working and are open to applications from candidates wishing to work part-time or adjusted hours please advise us on application.
Safeguarding
The RNLI is committed to safeguarding; protecting a persons health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.