Job Description

Lead Change Management Consultant
Contract: Full-time, permanent
Team: Corporate - Change Management
Office Location: London, UK
The role:
The Lead Change Management Consultant will lead communication and implementation of these new ways of working across the EMEA region and in close collaboration with the enterprise change management team, practices located within the region, change/project delivery teams, business excellence and other colleagues.
They will also support organisational change readiness through proven strategies that specifically prepare, support and equip people to drive successful change adoption and outcomes.
Key responsibilities will include:

• Contribute to the development and implementation of a comprehensive end-to-end change framework across the enterprise that establishes standards for the planning and delivery of change as well as the adoption and sustainability of various change efforts.
• Cultivate and maintain strong relationships with business stakeholders, manage stakeholder expectations and build trust within and across various functions including but not limited to Fragomen legal practices in the region, Business Development, Strategic Delivery and Business Excellence partners.
• Support organisational change management (people side of change) for complex change efforts including but not limited to large transformational change by developing and implementing comprehensive change management strategies.
• Collaborate with leadership to assess the impact of proposed changes and identify potential areas of resistance.
• Create communication plans to convey the purpose, benefits, and details of changes to various stakeholders.
• Conduct thorough change readiness assessments and identify key metrics to measure the success of change initiatives.
• Design and deliver engaging training programs to equip employees with the skills and knowledge needed for successful change adoption.
• Foster a culture of openness and collaboration, encouraging feedback and addressing concerns related to changes.
• Work closely with project teams to integrate change management activities into overall project plans.
• Provide coaching and support to leaders and managers to enhance their change leadership capabilities.
• Monitor and analyse the effectiveness of change management activities, making continuous improvements as needed.
• Stay abreast of industry best practices and trends in change management to enhance organisational agility.

The team:
You'll join Fragomen's global Change Management team, a high-performing, collaborative group that partners with leaders across the firm to drive adoption of strategic transformation. We support some of the most visible, complex programs at the firm - working closely with Technology, Legal Teams, HR and regional leadership teams. While lean in structure, we are impact-driven and purpose-built to help the firm achieve consistency, scale and innovation. We value transparency, learning, and supporting one another, and we are building a modern, practical approach to change - one that puts people at the center.
What we are looking for:
Essential criteria:

• Significant experience in change management, with a track record of successfully implementing complex organisational changes, ideally including global implementations of processes/systems.
• Strong interpersonal and communication skills to effectively engage with stakeholders at all levels.
• Ability to analyse and articulate the business impact of changes and develop strategies to address potential challenges.
• Proficient in utilising change management tools and methodologies.
• Demonstrated ability to work in a collaborative, team-oriented environment.

Preferred skills:

• Bachelor's degree in business, organisational psychology, or equivalent preferred.
• Certification in change management (e.g., Prosci, ACMP) and/or project management (e.g., PMI, PMI-ACM) is highly desirable.

What we offer:
A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen, and we are fully committed to providing equal opportunities.
At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our UK offerings include:

• Competitive Salary: We offer salaries that reflect your skills and experience
• Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms
• Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources
• Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution
• Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave
• Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)
• Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need

What to expect:

• Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.
• If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.
• After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.
• At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs

Who we are:
At Fragomen, we are more than a global immigration services provider - we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a diverse, forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.
We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices ("RBP") prioritise Fragomen's social responsibility through a cohesive strategy covering five key focus areas of Wellbeing, Diversity, Equity and Inclusion, CSR, Pro Bono and Sustainability. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website - https://www.fragomen.com/about/responsible-business-practices.html
Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.
All offers and/or employment contracts are contingent upon the successful completion of the Firm's pre-employment screening process. This process may include verifying the candidate's identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.

Skills Required