Job Description

We are looking for an experienced Lead Clinical Administrator to support the delivery, administration and operational requirements of the Oakhaven Community Nursing Team and coordinate administrative provision across the clinical services

Position:

Lead Clinical Administrator

Location:

Lymington, Hampshire.

Hours:

37.5 hours per week; Monday to Friday 9am till 5pm (half hour unpaid break)

Salary:

27, 000 per annum

Closing date:

7th July 2025

About the role:

Manage and support all administrators to provide a comprehensive and supportive and flexible administration service across all clinical functions within the organisation. To lead on clinical administration and ensure processes and procedures are efficient, effective and accurate. To support Directors to ensure that clinical meetings are organised, prepared and minuted to a high standard and in a timely manner. Receive, exchange and manage securely a range of complex and sensitive information including patient information. Attend regular meetings with internal and external stakeholders where appropriate. Provide incoming telephone support to members of the patients, families and external stakeholders in a compassionate, sensitive and positive manner, cascading messages and information appropriately. Support with CHCF applications, staffing rotas, outpatient appointments and referrals when required. Be a SystmOne Champion to support clinical colleagues.

About you:

We are looking for someone with...

Proven experience of supervising and leading an effective team. Experience of working for a healthcare provider or charitable organisation. Strong administrative and organisational skills. Fully IT literate, including confident use of Microsoft Office applications and databases. A sensitive telephone manner and ability to project empathy Able to work effectively with minimum supervision and under pressure at times A working knowledge of confidentiality and data protection legislation

About us

Oakhaven Hospice serves the community of the New Forest, providing in-patient, day hospice and community care for patients with life limiting illnesses and support to their families/carers. We are committed to equality of opportunity at Oakhaven. Our mission is to welcome everyone to join us and create inclusive teams, celebrating difference and encourage everyone to be themselves at work.

Benefits

Holiday: 28 days plus bank holidays (Pro rata for part time employees) Long service leave at 5 and 10 years Auto - enrolment company pension scheme (with ability to retain membership of NHS Pension Scheme subject to qualifying criteria) Life Assurance Cycle to work Scheme Cash Health Plan Employee Assistance Programme - Help@Hands App from "Unum" Excellent Education & Development Opportunities Wellbeing Support A truly supportive and caring environment
Job Type: Full-time

Pay: 28,000.00 per year

Benefits:

Cycle to work scheme Discounted or free food Free parking On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Lymington: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have experience of working for a Healthcare provider or Charitable organisation
Experience:

IT: 2 years (required) Microsoft Office: 2 years (required) Organisational skills: 2 years (required) Supervising or leading a Team: 2 years (required) Administrative : 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person