Job Description

Lead Engagement Officer (25/129)

28,085 per annum

37 hours per week

Permanent

Location: Base location to be determined with successful candidate.

Please note that we cannot accept CVs as a method of application and you will be asked to complete a short pro-forma to be considered for the position.

TEC Partnership, is a large, innovative, dynamic and financially sound organisation.

We are now offering a fantastic opportunity to join the TEC Partnership in the role of Lead Engagement Officer. If you are a team player who is passionate about helping learners reach their full potential, then we want to hear from you!

About the role

In this key role, you'll be the first point of contact for potential employers or stakeholders, ensuring every enquiry is handled professionally and positively. You'll generate and qualify leads to support our Business Engagement Consultants in achieving their targets, while helping employers identify the right training solutions for their workforce.

Key Responsibilities:

Respond promptly to marketing-generated enquiries, delivering a positive and professional experience.

Qualify and manage leads to support the business engagement team in meeting targets.

Guide employers in selecting training programmes tailored to their specific business needs.

Work closely with business engagement teams to drive income growth and employer partnerships

Produce insightful reports on lead conversion, performance, and labour market trends.

Maintain in-depth knowledge of TEC Partnership's training portfolio and emerging industry needs.

Build strong, collaborative relationships with internal stakeholders across marketing, sales, and training functions.

About the person

We are looking for a proactive team player with excellent communication skills, strong commercial awareness, and a passion for helping businesses thrive through skills development. Experience in lead generation, client engagement, or sales support is desirable, although training will be given to the successful candidate.

Qualifications and Experience:

A Level 3 qualification (or equivalent) in business, sales, marketing, or a related field is essential; a Level 4/5 qualification is desirable.

Proven experience in a lead generation, sales support, business development, or customer engagement role.

Excellent communication and interpersonal skills with a client-focused approach.

Strong organisational and time-management skills, with the ability to handle multiple enquiries and priorities.

A good understanding of the training and education sector is advantageous.

Confident in producing reports and presenting insights to inform strategic decisions.

What we offer

In return for your skills and experience, we can offer you access to a wide range of Group benefits, such as.

Pension Membership

30 Days Annual Leave pro rata, plus bank holidays

Christmas Closure Days

Occupational sick pay scheme (higher than statute)*

Occupational Maternity/Adoption pay (higher than statute)*

Life Assurance Scheme and Death Grant

24-hour Employee Helpline - Free and confidential

Cycle to Work

Saving Schemes

Westfield Health Medical Cash Plan - monthly payments

UNUM Dental Cash Plan - monthly payments

Staff discounts on campus e.g., Hair & Beauty/ Bakery/ Gym etc

If having read the job description you are interested in this role, please press the "Apply Online" button and send us your application.

The closing date for this advert is Sunday 20th July 2025

The TEC Partnership is committed to Prevent Duty, Equality, Diversity & Inclusion and promoting British Values within the workplace. We are an equal opportunity workplace. Safeguarding is a priority for us, as well as ensuring the welfare of children and young people and we expect the same commitment from all staff and volunteers.

All posts are subject to an Enhanced Disclosure Clearance through the DBS, references that cover the last two years of employment and online screening. Other checks may also be required.

Please note that all employees must have Literacy and Numeracy to at least Level 2.

Job Types: Full-time, Permanent

Pay: 28,085.00 per year

Benefits:

Bereavement leave Company pension Cycle to work scheme Employee discount Free flu jabs Free parking Health & wellbeing programme On-site gym On-site parking Sick pay
Schedule:

Day shift Monday to Friday No weekends
Work Location: In person

Reference ID: 25/129