The Lead File Handler will handle own caseload within the Disease department of Hourly Rate Industrial Disease claims including but not limited to NIHL and potentially other disease cases. To manage and progress claims in accordance with appropriate strategies to secure desired outcomes for clients at appropriate levels of profitability.
Key Responsibilities
Reviewing documents and preparing reports
Developing an assistant fee earner
Dealing with disclosure
Reviewing evidence (Including records)
Conducting investigations with Insured / obtaining witness statements
Instructing Experts
Attending conferences and Trials
Dealing with routine correspondence
Court appointments
Liaising with and taking instructions from Insurers and Insureds
Ensure adherence to Court timetables
To ensure compliance with the SRA Standards & Regulations
Adhere to the Keoghs Values
Skills, Knowledge & Expertise
Technically proficient in dealing with NIHL disease claims as a minimum.
Other short tail disease experience would be desirable.
Effective negotiator
Ability to use own initiative
Good listening and verbal communication skills
Ability to maintain concentration and pay attention to detail
Ability to self-organise and self-prioritise
Ability to work under pressure and to target
An enthusiastic and hardworking individual
Good level of IT skills
Job Benefits
Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Simply Health Care Cash Plan
WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death In Service - after 1 years' service
Pension Contribution based 5% Employee / 3% Employer
Employee Resource Groups
Employee Volunteering Programme
Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
after successfully completing probation
About Keoghs
Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than 1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
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