Job Description

Are you an experienced housing professional looking to take the lead in tenancy enforcement and sustainment?
We are seeking a Lead Tenancy Officer to join the Housing Management Team within a local authority in the West Midlands. This is a key role responsible for leading legal proceedings relating to tenancy enforcement and supporting sustainable tenancies across both General Needs and Independent Living schemes.
Key Responsibilities
Tenancy Enforcement: Take the lead on all legal proceedings relating to tenancy management, including court representation and final reviews of tenancies at risk of eviction.
Team Supervision: Provide daily support and guidance to Housing Officers, Independent Living Officers, and Coordinators, ensuring best practice in housing management and enforcement.
Sustainment Focus: Evaluate tenancy cases, work with internal departments and external agencies, and make recommendations to prevent eviction wherever possible.
Anti-Social Behaviour: Oversee high-risk ASB and neighbour dispute cases, liaising with the police and partner agencies, gathering evidence, and taking appropriate enforcement action.
Multi-Agency Working: Chair case conferences and build strong links with support services to develop tailored support packages that help tenants maintain their homes.
Monitoring & Reporting: Ensure accurate record-keeping, monitor performance data, and contribute to service improvement through analysis and reporting.
What We're Looking For
A sound understanding of housing law, tenancy enforcement, and court processes.
Proven experience in managing complex tenancy cases and supervising staff.
Strong interpersonal and negotiation skills with a customer-focused approach.
Ability to work independently and under pressure in a fast-paced environment.
A full, valid UK driving licence is essential.
How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on 02393 876082.
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Lead Officer (Housing Management & Co-ordination)
West Midlands Posted about 14 hours ago
Share this job
Sign up for job alerts
If you are a human, ignore this field
Create alert
You agree to our
Latest Jobs
Wimbledon
Contract - Full Time
350 - 400 per day
Cheshire
Permanent - Full Time
28k - 45k per year
West Midlands
Contract - Full Time
27.84 - 27.84 per hour
Manchester
Permanent - Full Time
35k - 40k per year
Birmingham
Permanent - Full Time
35k - 40k per year
Start your job search here
Atoms/Icons/Search/MG-02@1x
Atoms/Icons/Search/MG-02@1x
Policy
Contact Us:
Portsmouth - Lakeside North Harbour

• Portsmouth - Lakeside North Harbour

1000 Lakeside North Harbour, Western Rd, Cosham, Portsmouth PO6 3EN
FOLLOW US:
2025 Carrington West. All Rights Reserved. Registered in England & Wales 07344853, VAT GB105588510

Skills Required