Job Description

To provide and organise professional and clinical support, and supervision in the dispensary. To participate in the delivery of staff education and training. To be responsible for all aspects of the safe and efficient supply of medications to patients.
To be responsible for the management and development staff within the dispensary at St. Thomas' site.
Ensure staff within the dispensary maintain high professional standards by adopting and enforcing good dispensing practice and implementing and monitoring safe systems of work.
Ensure a safe, efficient, and quality dispensary service to patients and staff by the provision and maintenance of procedures.
To be responsible for developing and implementing standards for dispensary services and monitoring the service, ensuring compliance with medicines legislation and professional standards.
Main duties of the job
Responsibility to ensure the effective and efficient operation of the main dispensary at St Thomas' hospital.
Develop Standard Operating Procedures and ensure they are implemented effectively.
To ensure that performance standards are set, measured and reviewed. This includes provision of a set of KPI's to be published and reviewed on a monthly basis and to feed these into departmental performance reports.
Develop and implement clinical governance strategies for dispensary services.
Liaise with clinical pharmacy teams to ensure provision of a robust and efficient dispensary service to patients, ensuring opportunities are taken to enhance efficiency both within the dispensary and at ward level
Communicate with staff both within and outside of the pharmacy department regarding service operational issues to ensure a safe and effective service is maintained.
To support the delivery of pharmaceutical care in accordance with the Trust's and Pharmacy Department Mission, Vision and Values, GPhC Code of Conduct and Professional Standards.
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's, Royal Brompton and Harefield Hospitals - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
The Pharmacy departments of Guys and St Thomas' provide safe and effective pharmaceutical ward and dispensary services to the many inpatients and outpatients of the Trust's many specialities.
The post holder must demonstrate their commitment to upholding the Trust values, within which we carry out our roles:
Put patients first - consider the patient's needs and wishes in all that they do
Caring - we put patients first
Ambitious - we innovate and strive for excellence
Inclusive - we respect each other and work collaboratively
Details
Date posted
08 August 2025
Pay scheme
Agenda for change
Band
Band 7
Salary
56,276 to 63,176 a year per annum inc. of HCA
Contract
Permanent
Working pattern
Full-time
Reference number
196-LIS9790
Job locations
St. Thomas Hospital
Westminster Bridge Road
London
SE1 7EH
Job description
Job responsibilities
Please refer to the attached job description and person specification for a more detailed overview of the requirements and responsibilities for this position. Job description
Job responsibilities
Please refer to the attached job description and person specification for a more detailed overview of the requirements and responsibilities for this position.
Person Specification
Qualifications
Essential

• Registered with GPhC as a pharmacy technician
• Completion of recognised ACPT qualification
• Diploma in management studies or equivalent experience

• Relevant management underpinning knowledge eg MBA

• Two years management experience in dispensary
• Experience in developing SOPs
• Experience of change management
• Experience of developing an operational service

• Five years post qualified
• Proficient in the use of Epic

• Demonstrated ability in operational management
• Ability to train and assess others
• Ability to initiate audit work
• Good communication skills

• Registered with GPhC as a pharmacy technician
• Completion of recognised ACPT qualification
• Diploma in management studies or equivalent experience

• Relevant management underpinning knowledge eg MBA

• Two years management experience in dispensary
• Experience in developing SOPs
• Experience of change management
• Experience of developing an operational service

• Five years post qualified
• Proficient in the use of Epic

• Demonstrated ability in operational management
• Ability to train and assess others
• Ability to initiate audit work
• Good communication skills