Job Description

Contact information

Caroline Grayson


Pharmacy Patient Service Manager


Telephone number 01924 546352


caroline.grayson@nhs.net

About the role

A rare and exciting opportunity has arisen to join the Patient Services Team within the Medicines Optimisation and Pharmacy Services department at Mid Yorkshire Teaching NHS Trust. We are looking for a highly motivated, enthusiastic, and experienced Pharmacy Technician to take on the pivotal role of Lead Pharmacy Technician Team Manager.


About the Role:

You will work closely with the Pharmacy Patient Services Manager to ensure the effective delivery of medication supply services across the Trust. Your role will involve:

Leading and managing a team of pharmacy technicians and support staff. Supporting service transformation to meet evolving patient and operational needs. Ensuring compliance with all legal and regulatory frameworks related to medicines supply. Championing quality improvement initiatives to enhance patient safety and care. Collaborating across multidisciplinary teams to deliver integrated, patient-focused pharmacy services.

Main duties

We are seeking a highly motivated, enthusiastic, and experienced Pharmacy Technician to join our team. The ideal candidate will be a registered Pharmacy Technician with a strong background in staff management, change leadership, and project delivery. This position is perfect for someone who is passionate about driving improvements in patient care and has a solid understanding of the legislative requirements that govern pharmacy practice.

Key requirements

Support the PSM in the development and delivery of a comprehensive, high-quality range of responsive pharmaceutical services, within available resources, that contribute to the strategic direction of the Trust. This will include deputising for the PSM as needed.


Manage the Specialist Pharmacy Technicians and their teams within the medicine supply service providing effective leadership and motivation to ensure the service needs are met effectively.


Participate in all stages of the HR processes including recruitment, appraisal, grievance and disciplinary processes for all allocated staff across the Trust and implement the outcomes, in conjunction with the PSM and HR Managers when necessary.


Ensure, on a day-to-day basis, that adequate levels of technical and support staff, with training appropriate to their roles, are available on each site within the Trust, to ensure an effective and consistent dispensary and clinical trials service.


Support Specialist Pharmacy Technicians in managing all annual and special leave, and acting as sickness absence manager for all relevant staff.

Be part of MY team

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients' homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.


We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.


If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Application guidance:

We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It's important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.

Our benefits

Access to the NHS pension plan Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service Exceptional employee health and wellbeing services Extensive benefits and support, including: Onsite nurseries and childcare salary sacrifice scheme Cycle to work scheme Home electronics scheme Car lease salary sacrifice scheme Working carers support and advice, carers network and carers passport Flexible working options and family and carer-friendly policies Established staff networks, including LGBTQ+ and Race Equality Career progression, training and support

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