Job Description

It is our vision to connect the insurance community through market-leading technology. Our people are placed at the heart of this, and diversity, equity and inclusion are central to everything we do.



We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people.



No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work.

Position:

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You are a proven quality leader who shapes and drives the Test Automation and Performance strategy across Open GI's technical domains. You lead by example, guiding our teams to deliver high-quality outcomes through best-in-class testing practices, tools, and metrics. You foster a culture of excellence, mentoring QA professionals and empowering them to grow through collaboration, innovation, and continuous improvement.





Your leadership spans across business, development, infrastructure, and domain knowledge, with a deep understanding that "quality" is a shared responsibility and must be embedded throughout the delivery lifecycle. You are a vocal advocate for the end-user experience, ensuring that quality remains central to every decision.





Operating within a fast-paced and rapidly evolving Platform as a Service environment, as well as legacy systems, you play a pivotal role in how we deliver resilient, scalable, and high-performing tools and services to our wider engineering teams. Your influence helps shape the future of platform solution quality across the organisation. You are instrumental in:





Influencing stakeholders and teams to adopt and evolve quality practices across the organisation's development teams. Embedding a quality mindset throughout the programme, ensuring testing is proactive, not reactive. Driving excellence in testing tools and practices, enabling teams to deliver with confidence. Ensuring sustainable, high-quality delivery that meets business objectives and user needs. Building and maintaining robust, scalable automation suites that support continuous integration and delivery. Improving delivery metrics, including reduced cycle time, fewer failed deployments, faster recovery, and increased deployment frequency.

Key responsibilities of the role:

Partner with QA and Engineering teams to evolve testing practices that support innovation and delivery excellence. Mentor teams in test frameworks, integration, API testing, and scalable testing approaches. Lead the development and implementation of testing strategies aligned with technical architecture and delivery goals. Recommend and support test frameworks that enable fast, reliable feedback loops. Perform exploratory manual testing across application layers, considering business goals, infrastructure, and user needs. Design and implement automation strategies that accelerate delivery and uphold quality standards. Execute performance testing using appropriate tools and techniques across the tech stack. Ensure cross-functional quality requirements--such as accessibility, usability, and availability--are validated using fit-for-purpose methods.

Collaboration & Communication

Build trusted relationships with stakeholders through transparent communication and shared accountability. Communicate clearly and effectively with diverse audiences, adapting messages to inspire action and alignment. Collaborate across roles to embed quality early, partnering with BAs, Developers, POs, and PMs to define and deliver high-quality outcomes.

Agile & Leadership Practices

Champion Agile and Lean QA principles, guiding teams in applying practices that foster adaptability, speed, and alignment. Foster a feedback-rich environment to support growth, confidence, and continuous improvement. Demonstrate emotional intelligence in navigating team dynamics and influencing positive outcomes. Coach and mentor team members to build capability, support decision-making, and solve problems collaboratively.

Continuous Improvement

Take ownership of personal development by staying current with industry trends and proactively closing skill gaps.

Requirements:

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Qualifications

Cloud Certification advantageous

Experience and Skills

Proven experience in a Platform Test Engineer role with a strong track record in leading QA initiatives and driving technical excellence. Deep expertise in designing, building, and evolving QA automation frameworks for CI/CD pipelines (e.g., Playwright with TypeScript), with a focus on scalability and maintainability. Hands-on experience in performance engineering and testing using tools like K6 and JMeter, integrated within CI/CD workflows to ensure reliability under load. Demonstrated ability to lead and implement strategies for non-functional testing areas, including performance, stress, accessibility, and resilience. Skilled in applying continuous inspection and static analysis tools to monitor and improve code quality, supporting engineering best practices. Experience with compatibility and cross-browser testing using platforms such as BrowserStack to ensure consistent user experiences. Strong background in exploratory testing, with a keen eye for uncovering edge cases and elevating product quality through critical thinking. Familiarity with automated quality reporting and dashboarding tools to enhance visibility, support decision-making, and promote accountability. Extensive experience collaborating within cross-functional delivery teams, embedding quality throughout the software development lifecycle and fostering shared ownership.

Aptitudes

Outcome-Driven: Focused on delivering meaningful results, persistent in overcoming challenges, and committed to execution excellence. Ownership & Accountability: Takes full responsibility for decisions, blockers, and progress, demonstrating reliability and integrity in all actions. Continuous Improvement: Curious and proactive in learning, always seeking innovative ways to improve processes, tools, and team capabilities. Quality Advocacy in CI/CD: Actively contributes to improving CI/CD practices by suggesting and implementing tooling and process enhancements that uplift product quality and team efficiency.

We're looking for a leader who embodies the below values in their decisions, communications, and actions and someone who inspires positivity and drives exceptional performance across the team.

Other information:

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Mission and Values

Our values are central to our vision, as they represent how we collaborate to continually deliver for our customers:



Accountability: We own our actions and shape our success on the results we deliver Innovation: We tackle challenges with fresh thinking and bold ideas Teamwork: We work together, recognising we can't do this without each other Trust: We build trust on integrity, transparency and mutual respect


We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance.

Benefits package

Salary of circa 66,000 per annum depending on skills and experience Company pension Bonus opportunity Life assurance and critical illness cover Cycle to work scheme Perkbox - an exclusive platform offering a wide range of discounts and benefits Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme A hybrid approach to work Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work Social clubs - whether you're into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together Wellbeing - wills at work scheme, employee assistance programme and mental health first aiders


Please note, this is a

hybrid position

requiring

office attendance at our Worcester or Winchester location twice a week

.

To apply for this role please fill out the application form and send us your CV.