Job Description

Please note: this is a hybrid role, with some monthly travel to Bournemouth.Our Purpose
As a current market leader, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information.
We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector we will not become complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible.About the Job
As a Lead Product Designer at Nourish, youxe2x80x99ll be advocating for our end users through practical design thinking ideally framed around the Lean UX methodology, collaborating closely with your counterparts in Product and Engineering to create and enhance user-centric products. You will be responsible for designing intuitive, accessible and engaging user experiences, ensuring that our products not only meet user needs, but also provide a delightful experience.The Product Design team at Nourish celebrates a balance of design thinking, research acumen, information architecture and technical knowledge to create products that are useable xe2x80x93 functional, simple, and intuitive - at scale.The role and your responsibilities
Youxe2x80x99ll join the Product Design team as an expert who takes ownership of:

• Leadership & Mentoring:

Experience leading a team of designers across various skill levels. You will lead on key initiatives and mentor individuals to support team growth and a collective high standard of outcomes, processes and ultimately, user empowerment.

• User Research:

Conducts user research in alignment with our UXR to understand user needs, behaviours and pain points. Utilises methods such as interviews, surveys, usability testing, and analyses insights to form actionable takeaways.

• Design and Prototyping:

Creates wireframes, user flows and other design assets to effectively communicate design ideas. Develops high-fidelity prototypes to illustrate design concepts and user interactions. Collaborates with Product Manager and Lead Developer from initial discovery through to iteration, ensuring feasibility, value and best-in-class standards of our design solutions.

• User Testing:

Plans and conducts usability testing sessions to gather feedback on design prototypes. Analyses user feedback and metrics to iterate on and improve the design. Presents findings and suggestions to both commercial and technical stakeholders.

• Collaboration and Communication:

Works closely with Product Managers to align on user needs, product goals, and business objectives. Partners with Lead Developers to ensure the design is implemented accurately and effectively. Facilitates design discussions and workshops to foster a shared understanding of user-centric principles within the team.

• Design System Expertise:

Contributes to and maintains the design system as part of overall impact, ensuring consistency across products and standards. Promotes best practices in UX and accessibility standards, reinforcing Nourish as a leading voice in digital social care.

• Documentation:

Documents design processes, decisions, and guidelines to ensure continuity and clarity. Creates detailed design specifications and handoff documents for development.What else are we looking for?
Ideally 7+ years proven experience in UX Product Design with some Lead experience, preferably within a collaborative, cross-functional team structure in a SaaS B2B environment.Alongside this:Sub Disciplines:
Experience across more than one sub-discipline of interaction design, information architecture, research, visual or UI design is highly desirable.Design Tool Fluency:
Proficiency in Figma, other design tool experience is a bonus.Design Principles:
Strong foundation in user-centred design principles including WCAG accessibility standards and designing for inclusivity. Comprehensive experience of designing for both web and mobile applications delivering a unified user journey.Research Methodologies:
Skilled in various user research methods (e.g., interviews, surveys, usability testing). Ability to analyse research insights and translate findings into actionable design improvements.Agile Methodologies:
Embraces an iterative process that allows for continuous improvement in both design development and the collaborative process. Experience working within Agile / Scrum frameworks with the ability to adapt to evolving project needs is an advantage.Nourish Benefits:

• 25 Days paid leave, Plus Public holidays
• Additional incremental leave for length of service up to 5 days.
• Private Medical Insurance
• Group Life Assurance
• Dental Cover
• Optical Cover
• Enhanced Maternity leave
• Pension Contribution
• Employee Assistance Programme
• Birthday Day off
• and many more

All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.
The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work."Want to know what it means to care better? Then working with us is a great choice".Join us at Nourish and experience a workplace where care, impact, and fun all come together.

Nourish Care