Job Description

About the role
Join our esteemed Connect Plus Services Technology Team and take on a leadership role in maintaining and enhancing the M25's critical technological infrastructure. As a Lead Engineer, you will oversee and manage a team of up to four engineers and technicians, ensuring effective task allocation, performance management, and operational excellence.
Beyond management, you will play a hands-on role in the field, attending jobs where necessary and providing expert guidance to your team. Your team will be responsible for the cyclic maintenance and fault rectification of key roadside technology, including CCTV, Emergency Roadside Telephones (ERT), MIDAS, RCC, NTIS, HAWIS, Traffic Signals, and Message Signs. You will ensure all maintenance and repair activities are carried out in line with National Highways and Technology Services quality plans, meeting contractual requirements and timescales.
If you're ready to lead a dynamic team and contribute to the future of one of the UK's most vital transportation networks, we invite you to join us.
What you'll be doing

• Adhere to the 'Zero Harm' safety process at all times and record/report any health and safety concerns to the line manager as soon as possible.

• Provide a customer-focused, service-oriented, and commercial approach to all work.

• Supervise and manage a team of up to four engineers and technicians, ensuring efficient task allocation, workload distribution, and high performance.

• Oversee team responsibilities, including timesheets, annual leave, sickness, and absence management.

• Support field teams by attending jobs when necessary, providing guidance, and ensuring all work meets contractual KPIs and quality standards.

• Carry out cyclic maintenance and fault rectification on roadside technology, including CCTV, ERT, MIDAS, RCC, NTIS, HAWIS, Traffic Signals, and Message Signs.

• Develop and implement fault reduction strategies within each sector.

• Ensure NH Service Now data is accurately captured and recorded.

• Attend faults, knockdowns, and carry out corrective maintenance, including site and equipment reinstatement.

• Routinely liaise with the NH, RCC, and TOC.

• Attend meetings when required.

• Maintain proficiency in the operation and maintenance of all National Highways systems (hardware and software) within each Control Office.

• Responsible for regional engineers' NHSS 8 sector scheme portfolios, ensuring

CPS compliance.

• Respond to emergencies in line with emergency procedures and provide technical liaison for third-party faults.

• Ensure all equipment is logged, stored securely, and maintained at all times.

Who we're looking for

• Qualified to HNC or B/TEC Higher National Certificate in electronics/telecommunications engineering (or an agreed equivalent qualification), experience working on Motorway communications or closely related systems.

• NHSS8 Certified.

• Good knowledge of NH communications infrastructure and standards.

• Good knowledge of NH testing / ADAMr requirements.

• NMCS 2 Communications experience i.e. good all round technology experience e.g. MIDAS, CCTV, VMS, ERTs, NTIS, HAWIS, Traffic Signals etc.

• Good communication skills.

• Able to manage a team.

• Experience of working with the NRTS Contractor.

• Able to work in different areas of the network and be flexible on working approaches.

Why work for us
Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more...
About us
Connect Plus Services (CPS) brings together the collective strength of our parent companies - Balfour Beatty, Atkins and Egis Road Operation UK. With around 600 people, based at eight locations across the M25 network, we work on behalf of Connect Plus and National Highways to manage the operation of the M25 24 hours a day, 365 days a year, from routine maintenance to managing the whole-life requirement of thousands of assets across the network.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit:
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at:

Skills Required