Job Description

About Reflections Training Academy

Reflections Training has over 40 years of experience in Hairdressing & Barbering Apprenticeships. We offer work-based learning in Bristol, Birmingham and Taunton where Apprentices are based in-salon, earning money whilst attending regular training at the Academies. Here, they develop the skills & techniques needed to achieve nationally recognised qualifications.

Recognised as Ofsted rated "GOOD" in our most recent assessment, we are centrally located with our Bristol & Birmingham Academies offering state of the art facilities & award-winning training from friendly, professional Teams. We offer courses to those taking their first steps in the industry to salon professionals wanting to upskill.

About the Role:

As a

Learner Engagement/Enrolment Co-ordinator

, you will play a vital role in shaping the future of our learners. You'll be the first point of contact for young people looking to start a career in

Hairdressing

and/or

Barbering

, guiding them through their enrolment journey and supporting them into apprenticeships or full-time training programmes.

Key Responsibilities:

Engage and recruit young learners for apprenticeships or full-time training programmes. Support learners in securing employment or placements through liaising with new and existing employers. Build strong relationships with learners from the beginning of their journey, offering guidance, support, and motivation. Conduct one-on-one consultations with prospective learners to understand their goals and match them with suitable opportunities. Organise and lead welcome days, open days, and other recruitment events. Collaborate with the Marketing Team to promote learner engagement and increase recruitment. Work closely with the Director and management team to support continuous improvement efforts. Analyse recruitment and engagement data to drive future strategy.

What We're Looking For

We're seeking someone with a passion for education and youth development who thrives in a dynamic environment.

Essential Qualities:

Experience in working with or supporting young people. Excellent communication and interpersonal skills. Strong organisational and problem-solving abilities. Passionate about making a positive impact through education. Competent with Microsoft Office applications. Ability to work flexibly to meet the needs of the business. Previous experience in the training or education sector.(desirable but not essential) A full UK driving licence and access to a vehicle.

What We Offer

A supportive and collaborative working environment. Opportunities for

Continuous Professional Development (CPD)

. Competitive salary with bonus opportunities.

34.08 hours per week

.

Contributory Pension Scheme

.

20 days holiday

+

3 additional days at Christmas

+

2 achievable reward days

per year. Recognition schemes such as

Employee of the Month

and

Achievement Days

. Annual

Company Awards Event

and

Christmas Party

.

Employee Referral Scheme

.

Ready to Make a Difference?

If you're passionate about helping young people and making a real difference through education, we'd love to hear from you.

Apply today and become part of a team that changes lives.

Job Types: Full-time, Permanent

Pay: 23,000.00-25,000.00 per year

Benefits:

Employee discount
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 09/05/2025
Reference ID: Learner Engagement Officer Birmingham