Job Description

Job Title:

Learning and Development Officer

Reporting To:

Learning and Development Manager

Salary/Rate:

30,000- 34,000

Contract Type:

Permanent

Location:

Hybrid - Home working and across Felix's sites in London (Deptford, Enfield, Poplar, Park Royal/Acton, Western International Market, Greenford, Canary Wharf)

Hours/Days per week:

37.5 hours per week, Monday - Friday

Requirements:

The Felix Project can only employ applicants who currently have the right to work in the UK.

About The Felix Project

The Felix Project is London's largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix's Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger.

Our Values

Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.

Purpose of the Job

We are looking for someone to play a key role in our Learning and Development team to support the upskilling of our staff and volunteers. The Learning and Development (L&D) Officer will be responsible for designing, delivering, and evaluating modules and training programs that enhance the skills and knowledge of employees.
This role involves collaborating with various departments to identify training needs, developing engaging learning materials, and facilitating training sessions to support the professional growth and development of staff. The post will also be responsible for supporting other teams in the organisation design and run their own training programmes.

Duties and Responsibilities

AsLearning and Development Officer you'll be responsible for the following areas:

Facilitate training modules

, co-delivering the internal leadership development programme and induction programmes and solo facilitating other training modules

Design and deliver new blended learning courses

that are relevant to needs of the organisation following the 70-20-10 method. Pilot new modules for feedback and improvements and continuous improvement of our L&D offering

Lead in the redesign of existing courses

to make them more relevant and engaging or translate existing e-learning courses into face-to-face material

Manage Subject Matter Expert's expectations and scope for design

and collaborate with SME's & Learning and Development Manager on design and sign off process

Effectively maintain the Learning Management System

and keep records up to date and provide quarterly reports on training compliance figures

Support in driving a strengths-based, continuous learning culture

within The Felix Project

Provide support and guidance to the Health and Safety Lead and Health and Safety Assistant

with increasing the number of safe systems of work and toolbox talks available to staff and volunteers

Support the People Administrator

with their duties in booking external training and adding, amending and removing staff members to the Learning Management System

Person Specification

The Felix Project recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from candidates from diverse backgrounds.

We particularly welcome applications from those of a black and minority ethnic (BAME) background, as BAME people are currently under-represented within The Felix Project.

Essential Criteria

Excellent knowledge of technology including LMS maintenance, proficient use of MS Office, and knowledge of using software for online training delivery such as MS Teams Excellent face to face and virtual presenting and facilitation skills Strong knowledge of adult learning methods Ability to communicate effectively with stakeholders and collaborate cross organisationally Strong interpersonal skills and ability to build relationships with all teams across the organisation Strong written and verbal communication skills Ability to work independently and as part of a team Ability to travel to all our sites (currently North, East, South, West London) Experience of working in learning and development in the charity sector Train the trainer certificate or equivalent Experience working with a Learning Management Systems (LMS) and an e-learning content creation tool. Coaching or mentoring qualification Strengthscope Accreditation or other psychometric qualification

Equity Diversity Inclusion & Belonging

At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.

Application procedure

Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.